Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11746 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 11,746 reviews
  • Rated 4 out of 5 stars

    Can always count on them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love gets squat protection. I would never buy anything without putting Geek Squad protection on it. Getting it fixed or a place is easy. Great job Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent warranty for my new computer if i will have an accidente o have the certain they cpul repair it ir change it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My laptop chrome book

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans is good and I recommend everyone to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great knowing I will have protection if anything ever happens to my laptop and not have to worry about how I would pay for another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a person that is not technically savvy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad protection for my computer/software needs. I am not very computer savvy so it is a great service to keep the laptop running smoothly. I also like it for repairs if I managed to break something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance that paid

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my Surface2 crashed (2 years old) and they were unable to fix, I received credit for my entire purchase price of the Surface2 towards purchase price of Surface3. Happy customer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but expensive to use only once

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but expensive to use only once. I don't use it like most people may use it; but I had to take my laptop in for repair and the protection was less then the repair itself, but if I'm using it only once - it wasn't worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are life savers. Truely. I had a computer right at the end of the warranty suffer a critical failure and they completely replaced it no quesitons asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It can trust service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3-Year Accidental Geek Squad Protection, when they responsible to product with this program , it make me comfortable to use new computer. That's why I like buy product at BestBuy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Added security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thisbis a great added peice of security if anything happens it is a little expensive but you never know whats gonna happen and is covered for a whole 3 tears which is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always down to help and assist with any problem great job guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big believer in you get what you pay for. Always worth having extra protection should something so wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty that fixes everything that could go wrong, including the stuff you do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having added protection in case anything happens to my device because then I'm able to be comforted by the fact that Geek Squad would help me repair or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome love that changes into a tablet. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good guy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy who helped us was really nice and knew what he was talking about. Very very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent broke my computer yet so that’s good, but the service is nice to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it but I would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was helpful guiding me with making the right choice for my warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me with my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me with many of the problems without issues

    I would recommend this to a friend