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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11748 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 11,748 reviews
  • Rated 5 out of 5 stars

    Geek Squad was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far Geek Squad has great service. I do prefer to go in the store to talk to a Geek Squad personal, not over the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple...Get Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to take my device to Best Buy to have them fix it. Sure I could fix it myself but I don’t always have time. They will fix or replace the equipment quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad, they fix anything. I have had to fix my pc three times, they fixed everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get your products protected. Geek squad has the best service. Always available and great customer. When i call to get help with my tv. Their right on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get the Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptops have limited lifespans compared to desktops. Bestbuy has a wonderful plan that have added years onto the product use. Better than having to buy a new one every year or two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was definitely a great purchase. I recommended it 10/10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good y ty o have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this for our TV protection plan. Hopefully we won’t have to use it but it’s a good insurance policy to have and very reasonable price for an extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 Year Accidental Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We found that the Geek Squad Protection is a great value that covers the electronics that we purchased from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was outstanding! I haven't had any issues yet with my laptop but they were very helpful with listing all the things they would be able to fix/support if need be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried several, but liked this one overall. Quality and price can’t be beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth putting the extra in for geek squad they’re very helpful. It’s nice to know you have the security needed if anything goes wrong. Saves you from stressing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice package protection with extra benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice package protection with extra benefits. Bang for the buck!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection Plan Add On

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was helpful and friendly in offering me a geek squad protection plan. They helped me decide which was the best option for me. I was in and out of the store in 5 minutes. Great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trustworthy technicians!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price for the security of knowing you have trust worthy and knowledgeable technicians to help you if needed. Also used them to help upgrade my son's gaming PC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You never know when you are going to need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad at the store and at the factory were very responsive keep us informed of the inspection and work on our laptop. At the end, a decision was made to replace the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Reason to buy from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Reason to buy from Best Buy. I never buy electronics without it. Easy, no hassle fix/replace. Especially great when you have children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Reason to buy from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Reason to buy from Best Buy. I never buy electronics without it. Easy, no hassle fix/replace. Especially great when you have children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend you getting the geek squad protection. I get it on everything I buy from best buy. They have one of the best protection plans, in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTION PLAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I PURCHASED THIS FOR MY SON'S CHROMEBOOK FOR CHRISTMAS ALREADY USING IT BC HE CRACED THE SCREEN. HE SAID IT HE DIDN'T BUT WHO DID UGU! ALWAYS BUY TH PROTECTON PLAN

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy form Best Buy not for products buy for geek squad . You will not get this coverage any where else in USA . Laptops mobile etc you can get anywhere but not geek squad .excellent tram and product insured

    I would recommend this to a friend