Customer Ratings & Reviews

I havent used this service yet but it offers a good peace of mind. Just the ability to have the battery replaced after 3 years will most likely make this worth it

I wouldn't have it any other way. I know there is a high likelihood that I am going to break my new electronic and this helps put my mind at ease.

geek squad solves all your problems when your device dont work they know how to make a customer come out with a smile

would recommend getting a warranty for any electronics. Everyone is very helpful and kind at every location I have got to.

I always purchase the protection plans incase anything happens If you ever need to use it Bestbuy always honors there protection plans

I bought this plan with a new laptop purchased for work. I have not filed any claim on the plan and hopefully never have to do that. Bit it’s a peace of mind knowing I’m covered.

if you want peace of mind this product is the one....

I got this to protect a newly purchased laptop which was replacing a water damaged laptop that had no geek squad protection. I learned my lesson the hard way, so I will be purchasing geek squad protection from now on

The good news is the product was so good that I didn't have to use the Geek Squad, but I have heard good things about them. regardless I think it's good to have the protection.

Have had good results from Geek squad reworking a new but very poorly operating Lenovo Yoga 920 Laptop with hardware problems and later several software issues with the same PC. Always make an appointment before going to the Store.

Love having the Qeek Squad! They have saved me several times, cleaned up my laptop to make it run faster, backed up my old lap top! They are great!!!!

I appreciate the effort that Geek Squad/ Best Buy provide at request.

I knew if I got it, nothing would happen but if I didn’t, the computer would explode.. So I got it, and everything is all gravy.. I don’t even have to worry AT ALL..

For the insurance for this product. It’s okay, because covered everything. But the only grown thing is, that insurance is to high

gotta get this if you are spending big money on a laptop. will fix or replace if you break your laptop with a no questions asked policy

Love the protection plan always comes in handy when you need it the most. Anytime I buy anything expensive I always make sure to get a protection plan just in case.

Geek squad transferred my data to my laptop and installed the necessary software I purchased in a very short time. They are very patient and clear in answering my questions.

Excellent service to have on all electronics or computers. It has save me alot of money with this service and even replacing some items.

Works well for school. Would definitely think about buying again if anything were to ever happen to it.

I have had two different episodes with my laptop computers where they needed to be replaced, and each time there were no questions asked and the Best Buy people took great care of me, replacing them with new laptops.