Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the insurance for this product. It’s okay, because covered everything. But the only grown thing is, that insurance is to high
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your feedback! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Love the protection plan!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the protection plan always comes in handy when you need it the most. Anytime I buy anything expensive I always make sure to get a protection plan just in case.
I would recommend this to a friend
Excellent Service!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate the effort that Geek Squad/ Best Buy provide at request.
I would recommend this to a friendprotection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.gotta get this if you are spending big money on a laptop. will fix or replace if you break your laptop with a no questions asked policy
I would recommend this to a friendGeek Squad service is great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad transferred my data to my laptop and installed the necessary software I purchased in a very short time. They are very patient and clear in answering my questions.
I would recommend this to a friendExcellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service to have on all electronics or computers. It has save me alot of money with this service and even replacing some items.
I would recommend this to a friendMust have. Thank you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had two different episodes with my laptop computers where they needed to be replaced, and each time there were no questions asked and the Best Buy people took great care of me, replacing them with new laptops.
I would recommend this to a friendGeek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good ideal to make sure you have yourself covered if you have a problem with anything you purchase. I always get Geek Squad with everything I purchase.
I would recommend this to a friendYou Won't Regret This Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny to have peace of mind! If you have little ones (2 or 4 legged) or are just prone to spills, drops, or other mishaps, this is invaluable!
I would recommend this to a friendGeek Squad on My Side
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable GEEKS, I say that with meaning. This Crew can make a determination & answer your questions while you wait.
I would recommend this to a friendGreat service from the Geek Squad!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great service and well worth the money. It sure gives peace of mind knowing you have the Geek Squad behind you and your equipment.
I would recommend this to a friendGreat for school
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for school. Would definitely think about buying again if anything were to ever happen to it.
I would recommend this to a friendTHE GEEK SQUAD IS A GREAT SQUAD!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The beat way to go is adding the Geek Squad protection on your purchase. The peace of mind that comes with coverage, is worth every dime of this small in cost but oh so big value.
I would recommend this to a friendGeek Squad is very helpful with my laptops
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm always impressed with Geek Squad. Definitely worth having. Repairs cost too much without it!
I would recommend this to a friendM
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service they work so profesional and make a great job
I would recommend this to a friendDefinitely a Service worth Getting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an issue with my cloud drive shortly after I purchased my new laptop and the smart, courteous, and nice staff at Geek Squad. I have peace of mind that I purchased this service.
I would recommend this to a friendAdded protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have just in case something goes wrong, can never have to much protection
I would recommend this to a friendGel Squad set up my laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my laptop installing all necessary apps . Had to wait because I didn’t have an appointment but it was worth the wait
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for sharing this with us! We're glad it was overall an awesome experience. We apologize for having you wait. In the future to save you sometime, you can make an appointment by calling the store, making it through the Best Buy Home app or by calling us at (800) GEEK-SQUAD or (800) 433-5778. If you have any questions or need any help, please let us know!
Great Extended Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase extended warranty and receive great service when I have to apply my warranty.
I would recommend this to a friendGet the warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's saved me a bunch because the HP laptop I got TWICE now is a $2k piece of crap
I would recommend this to a friend