Customer Ratings & Reviews

We currently purchased a Lap-top at best buy and are very happy with it, And let me tell you I bought a one year Geek Squad plan for it and i have peace of mind for a small price

If you have teenagers, or accident prone, this is a MUST HAVE!! They have always done good work! Cheaper than replacing

Great Product. Thin and lightweight. Easy to do work on the go.

Thank GOODNESS I bought this when I purchased my computer! Had to use it to replace a cracked screen! :) Geek squad got it replaced in no time.. no problems!

this is great when issues arrise, none have happened at this time

I haven't had to use it yet, but it's good to know I have it for when I do. I like the convenience of having things fixed locally instead of shipping them out.

I get a warranty on everything I buy from Best Buy!

The service at geek squad is awesome....everybody should get it!

Great Service. I never buy an electronics item without this service, I have used it a couple times and ot has been prompt and corrected my issue.

bought a computer laptop trying to think ahead of the pandemic and the school year, and decided to protect it against the kids. Have not used it yet.

Definitely want to keep this computer working as long as possible.

Buying my new laptop I felt it is worth the price of the 3 year Accidental Geek Squad Protection Plan. Things always go wrong with electronics!

Hopefully you don't have to use this but if you need it... it saves a lot of money and Best Buy has a good repair record with me.

We have had to use it yet but i feel confident that if the time comes the warranty will come on handy.

True to its title, this is a three-year warranty. Having this is essential to high-value items.

I had to travel to Florida and computer had a problem. I was able to go to nest buy and they were able to help resolve problem. Kudos. Love the service

Wonderful group of people that will answer quest..

Outstanding, highly recommend if you are getting any electronic product. these come in very handy and are always great to have if something happens to your device.

This agent always help my when I have questions or issues

Very helpful and courtesy. Thank you all for everything.