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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11781 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 279 Showing 5,561-5,580 of 11,781 reviews
  • Rated 5 out of 5 stars

    Good peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wonder if extended warranties are a good value. A cracked screen or one battery change and the plan pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you will need it for when mishaps or accidents occur

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I never have had to use this service I am also glad I have it though just in cast something did happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any issues yet but made the purchase just in case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet. But if I do at least have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very good for me at this time since I am using less than a month now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A warranty is always on my must do list when I purchase anything and the best warranties are from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protections are the best but in reality,best buy as a whole just a great company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add the protection plan whenever I buy anything electronic, saved me lots of money knowing they will fix anything that needs it without any hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    repaired my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is worth its weight in gold . Helped with over the phone service and in store help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far, although there has been instances that an app download on it would not work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of the good success I had with Geek Squad, I will warranty all electronics I purchase at Best Buy! They have been excellent thus far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t buy electronics without a protection plan and I I am expecting it to be useful when it will be using it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very useful, hassle free. I highly recommend for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps me sleep better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me this is a no Brainer, laptop for my 15 year old. No matter how careful he is, something always breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it but it’s worth having, you never know when you will need to use it. Better safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy's protection plans have always been something worth investing in. Great service and peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never hurt to get a just in case backup plan. Great buy always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy to have purchased this insurance because accidents due occur

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Geek Squad Protection so that I can cover any problems that I might have with my laptop. It just made sense that I would take the 3 yr plan.

    I would recommend this to a friend