Customer Ratings & Reviews

The warranty was as much as the computer. I did have to end up using the warranty though after the first year due to the computer completely breaking down with no fault done on my part. The computer was in perfect shape and handled extremely delicately and contained hardly any information on it except for the submission of my school assignments. After it cease to work within that year after purchase, I had to get the motherboard replaced and on the receipt it states that they replaced it with a generic piece. So, when you request a service on your warranty, explain to the service people that you would like your parts brand new and not discounted when replaced.

We always get the protection plan! It's come in handy more than once. Highly recommended!

I will never buy a protect unless I buy the protection. They cover exactly what they say. Never had an issue

Haven’t used it yet . Hopefully it’s good. Salesman was great no pressure and explained it very well

Because nothing protects you like Mayhem. But even Mayhem needs protection. And that's why you buy this service.

Great people that knows exactly what they are talking about and doing

Price is going up, but we always have great service with geek squad.

Very friendly, knowledgeable and helpful guys. I appreciate them

When you buy any device you will need Geek Squad Protection to replace or fix your device.

These guys are awesome! I received a computer with bad software and they took care of it the same day!

Everyone should get this!! It has saved me so much!!!

I paid 3 years Greek squad protection for accidental damage. I visited three geek squad for at least 3 times and they were unable to do anything for me. They made me purchase more items which never fixed my problem. Later they asked me to leave my laptop for 4 to six weeks so they can take it to a third party to fix. Then they told me they will be unable to transfer my data and I have to do it on my own. My question is, why do you sell protection and support of you are unable to do it.

Geek Squad protection is a must for all of my technology! You cannot go wrong with having this!

Previously did not purchase but this realized full benefits and did purchase

Nice to have protection. Peace of mind. Decent price

very glad i had this I have used an item like this and am very pleased with it.

Wish I had known the Geek Squad had Accidental Protection and we wouldn’t have had to buy a new laptop after spilling coffee on the other one.

Good service to have as protection to your dive. Specially if kids are using the item.

I am glad we purchased this. We have not had to use it but I have talked to them about other issues (previous computer) and they are great.

I’m telling you, always buy the warranty whenever you buy electronic products.