Customer Ratings & Reviews

This product is very good. It s working as advertised. I really wish they will bring more deals like that.

Always good to purchase Geek Squad protection, I’ve had it for 11 years and a satisfied customer, wouldn’t buy a laptop without it! Geek Squad employees are excellent!

The one time i used their service i waited 20mins before i was acknowledged and 20mins after before a tech bgan diagnosing my machine. Thry then spent 10mins performing the same tests i described to them in person and when i booked my appointment. Then was told i have to eait 4 weeks since they cant service my machine in person. Wish there was a service center near me. Since they dont have machines they lend out while yours is being repaird, my only option to get to critical work was to purcahse a machine i can use temporarily then return it when i pick up my fixed machine (cant have it shipped home, forced to come into BestBuy)

If you're a student or a professional and you're going to spend a lot on a laptop or any expensive product I definitely recommend getting a protection plan.

I was really glad i had adding warranty because the st pete geeks squad are great they helped me everytime with my labtops. and even help my kids learn the right way to use their laptop for school and how to care for them

Very good price to get what we needed. At our age, by the time this expires, Im not sure we will even be using a computer.

Peace of mind or fallung asleep while drinking that energy drink! The Geeks have yoyr back!

The agents fix my Apple Watch and they are so patient and efficient.

I haven’t had to use this yet but once my warranty runs out I’ll be happy I choose an extra insurance for my work computer. I’ve previously used their services and they give a quick turn around and great customer service.

I have not needed to use this yet but I got it for peace of mind.

Haven’t needed it yet but it’s always a have it and don’t need it rather than a need it and not have it

Installed on my own and it was very simple satisfied with product.

Amazing customer service. The team was patient, knowledgeable, and professional.

I brought my laptop many times for repair and every time they did a great job.

I am relieved to know if I do something stupid, the Geek Squad is there to help.

Great laptop when on sale, couldn't see spending full price but it plays any game I've thrown at it on high settings or better

Whenever I can buy this plan, especially on Asus laptops, because best buy and asus are partners. And they take care of your equipment and if it not repairable it will make it right and refund the money.

Always buy the protection plan it is worth every penny. 10/10

I bought this for my boyfriend. He is happy with it, is fast and also can be connected with the TV. Through Bluetooth.

Never buy a big ticket item without this plan. Best to have it and not need it as they say.