Customer Ratings & Reviews

Great service. Whenever i had an issue i go to them & problem solved. Very knowledgeable

I purchased this because the Geek Squad took care of an issue I had with a phone and I decided that I would always use this service because they are very knowledgeable!

The agents have all been patient with us. They explain things so we can understand considering we are not tech savvy!

In the pat I have recieve excellent service when I have brought my stuff to them. They were able to fix the issue

Geek squad provides one of the best in class customer service, they are very quick and resolve your problem quick!

Probably a good thing a klutz like me purchased this. I rarely buy this type of insurance but I do drop things and I carry my lap top around everywhere and so "anything could happen" so I feel better knowing I can replace if there is an accident.

I haven’t used it yet, but I’m glad to know it’s there if I need it.

Excellent service all the time! Save time by scheduling an appointment. Warranty eliminated my stress for repairs!

Have purchased Geek Squad for several items purchased and were always professional and provided quick service.

I recommend geek squad to anyone and everyone, the squad sets the standard in service

any priced priced item I buy from Best Buy now I always get the extended warranty because they'll replace it for free

I spilt honey ice tea all over my surface book 2 keyboard. I normally panic because that would mean I would have to buy another computer. But I was able to get my laptop sent out to get fixed.

It was very useful when my laptop kept malfunctioning. The laptop eventually packed up but the protection plan made me get a replacement. Anyone buying a laptop from best buy should get one

Great customer care, quick and effecient! Will solve issue in a timely manner.

So thankful to get GS assistance around the clock. I don't need to worry about any type of problem that may arise. Now I can just call in to get assistance from a qualified GS member. PROBLEM FIXED!!

Geek squad service protection is so worth the money. My laptop could not be repaired so my laptop purchase price was fully refunded.

Y'all are some miracle workers. I sincerely appreciate the patience and expertise that you guys put display.

Great service, anytime I've had a problem Geek Squad to the rescue. Always great to have that oops backup.

Provide insurance for one year, for any damage that may occur.

I'm giving this a five star review so far, and I'm hoping I never have to change it. I'm hoping it was an unnecessary purchase. Just like all insurance policies - you hope you never need to use them, and if you do, you hope they do a good job.