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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11952 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 11,952 reviews
  • Rated 5 out of 5 stars

    Worth the extra cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use the protection plan but if I do I know it’ll be worth it rather than having to pay for the all the repairs in it out of pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love have an extra warranty on my products. I have always been happy with the service I have received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for keyboard works great recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend this keyboard to anyone with the 3 years warranty the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tony m

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is excellent for any electronics purchase also very good company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed assurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the product that this is for, this is much needed. You never know when an accident may happen or just need that support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty that provides all the coverage you need for problems & accidents that you may encounter. Excellent coverage for everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I don't buy items unless they include protection. Even when I have had to use Geek Squad, their service is quick and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad service team is efficient and they take the time to explain what can or cannot be done with your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the 3 year if you have the cash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the 3 year its a great deal. I had to use the coverage on a laptop, vr headset and a tv replaced no issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have. It took no time to get my last laptop repaired. Easy process to navigate. Geek Squad inside Best Buy Peoria is top notch.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra protection package is a must in all purchases. You never know what will happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DURABLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is pretty rough and this has Lasted for YEARS

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use. Simple purchase, a little too costly in my opinion.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adgents are very helpful. Willl set up your computer software for you. Never have enough coverage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the chromebook i purchased for my granddaughter since she broke for first one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps alot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never expected something so easy could make life a bit better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually do not purchase this stuff but felt with a little information from the staff it would be worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store employees recommended insurance for all my electronics. Yes, ill recommend this service to everyone who shop at BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased protection for a number of my products, and whenever I've had to use it, it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wil get my son through his first two years of college

    I would recommend this to a friend