Customer Ratings & Reviews

best service always...........................................

I like how this product works I always add it to my products

Would not be w/o this 3 yr. accidental protection.

The geek squad checked my computer and did a really good job of finding the problem.

Exactly what they said about the services, will definitely recommending to everyone that needs the best service

Geek squad has saved me many times- wouldn't do without

I think it’s always great to but a protection plan when you purchase electronics .

I was very impress with the agent that attended to me at the store very professional.

Love the Geek Squad, wouldn't buy anything without the extra protection.

Something to fall back on in case anything happens.

Geek squad is very necessary and helpful. I have no complaints.

I always by this protection, it has come in handy a few times.

This plan will help me out in case my dog destroys my laptop or if i spill something.

Some of the best service there could possibly be ...

Computer would not power on, not even 1 month out of the box. Have the Extended Warranty, took it back to a "local" (not by my home) BB. They said they have to return it to ASUS, it should be 2-3 weeks. A MONTH later, get the computer back, no charger. Called ASUS. Literally told me, "someone will email you in 4 days". That is UNACCEPTABLE for a 3K laptop ALREADY in for warranty work. On the phone with BB, the FIRST rep tried to help, but she couldn't get the store on the line, AND they don't even sell a compatible charger. Transferred to 2nd rep, told me to do a 3 hour drive back to the store (me thinking: "Are you mad, lady"). Transferred to another rep, can't do anything to help. Transferred to a 4th rep, guy also can't compensate. I'll never buy another ASUS again, and to BB..., I was only buying from you for one and ONE reason alone (Reward Points), now that's not even worth it (after another SILLY issue with a Car Audio Install). You've lost a customer permanently. Just a bunch of BAD... All around..

This is always a great purchase. I use geek squad for all my computer devices. They always take great care of us!

Mandatory for everything I purchase. Sometimes things do not work as expected.

I always purchase geek squad protection. This is awesome to have and it’s hassle free.

Haven't had to use them yet but they check in with me periodically.

Great service. Convenient and affordable. Very happy buyer.