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Customer reviews

Rating 4.6 out of 5 stars with 11924 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 475 Showing 9,481-9,500 of 11,924 reviews
  • Rated 3 out of 5 stars

    Repair at your own risk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my new laptop into Geek Squad because of a latency issue. And I was repeatedly told if it was hardware it would be covered but if the problem was software (and there was no way they could determine which it was) then I would be charged. So sending it off to be repaired although less than a month old, was a risk financially.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use this, but here it is. OK?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed this so many times with the surface pro! would recomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage on the laptop can be happy about it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had help from my sales person and made it easy for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t get anything with out the geek squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when or what will happen, and sense of security

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Geek Squad everytime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I depend on Geek Squad they are there for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    havent had to use it yet but appreciate it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent had to use it yet but appreciate that it's there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    didn't need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had an issue with my laptop! So I never had to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have when purchasing a laptop. Get Geeked up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect Your Investment...One call and no worries...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb, they are very professional and always on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good thung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to get insurance and be ready when lemons happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We will see.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time will tell like most protection/insurance if you didn't have it you'd end up needing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice to have some protection on any thing now a days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet, but nice to know it's there if we do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I didn't use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good if you need this service, but I didn't use it. I bought a protection plan for my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have additional coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Additional coverage beyond the mfg coverage is a wise decision for this type of purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I don't need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never need, but glad it will be there is I do.

    I would recommend this to a friend