Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11948 reviews
(11,948 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 4 out of 5 stars
Great insurance protection for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its really good insurance protection and it wasn't to expensive so that made it better for my budget
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great for family’s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great protection and such an easy process to replace damaged computers.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Who Has 5-6 Months to Wait?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From day one this laptop has been giving me problems turning on. Only bought it because Best Buy guaranteed Dell would replace it if there was a problem within 30 days of the purchase (they didn't tell me that meant from the date Best Buy purchased it). My last purchase was also faulty. Best Buy wouldn't stand by the product even though it was purchased 15 days prior. Dell gave me the run around in a call center that took over the better part of my day, each person giving me a different story but in the end told me I could ne get a replacement. Even though I purchased a 1 year warranty with Best Buy they don't; have anyone who can fix it in less the 5-6 months, I made an appointment with Geek Squad and arrived early but after asking me what was wrong with it and asking if I had dropped it gave the computer back to me saying there was nothing they could do without ever having opened the box. I was patient for the first several days but AFTER LOSINF ALMOST $1000 poor products and service from Best Buy, and Dell I'm realizing that this is a problem for the State and the Better Business Bureau.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 4 out of 5 stars
Best warranty out there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used to use Square Trade until I checked out Geek Squad. Much better plan, at least for laptops.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it just in case I had an accident. No worries.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
No idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used it.. no idea - didn’t know I had it....
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
No idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used it.. no idea - didn’t know I had it....
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Hope I don't need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hope I don't need, but glad I will have if needed.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty for refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased the warranty for 3yrs, if anything goes wrong.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Extended Warranty! Thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Real warranty from Best But... Best warranty ever!
I would recommend this to a friendRated 5 out of 5 stars
A must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are a Best Buy employee geek squad Protection is a must, it’s dirt cheap!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geek squad renewal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.would not have computers or tablets without this program, saves our lives alot.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We haven’t had to use this protection plan yet but feel better knowing we have it!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the unexpected and kids electronics!!!!!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They really fix my TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service!! I am very please with their work.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Coverage is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I made this purchase. I've used it several times - definitely worth it,
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think it is probably worth the money. I would buy it for certain items only.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Greek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3-Year Accidental Geek Squad Protection i loved it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works and does what I need it to do. No complaints from me.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Product ratings awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get Best Buy a 10 being excellent on making sure what I purchased is protected
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend


