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Customer reviews

Rating 4.6 out of 5 stars with 11884 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 11,884 reviews
  • Rated 5 out of 5 stars

    Always get the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always go with Geek Squad protection. It's inexpensive peace of mind for a comprehensive warranty. If Geek Squad can't fix it then no one can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Perk For Extra Reassurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for this amazing service! It helped when my son thought his files / docs were lost and these guys were able to help navigate and recover what we were certain was long gone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had them look at two laptops so far. They were able to solve problems on one. Very quick service and I was satisfied. The other one had broken hardware too bad to fix. I plan to take another system for checkup and to optimize the software. I am confident they will do a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great thing to get. We had some trouble with charging the computer we purchased and with the protection plan we didn’t spend a penny on getting it fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really honestly good for the price. the peace of mind alone is worth knowing that my computer will get fixed if it has any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Plan Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good plan to have. Would recommend this to have for insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rather have it and not need it than….

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it but I love the peace of mind of knowing it’s there. I’d recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usually don't buy the extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saved so much on the laptop because my salesman directed me to a lower-priced model with more features that I thought the additional warranty would be worthwhile. It will take a few years before I can review its usefulness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality i been having this computer for ove 1yr.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect new device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I do have BestBuy's two-year protection plan. Anything can happen with laptops, TVs, cellphones, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this insurance for my past 3 laptops, and I have enjoyed the customer service and the quick response to get my laptop fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how helpful Best tech team are so friendly and helpful aslo how they make sure how when leaving you are in complete understanding and happy with yours visit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to fix electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great protection package, able to cover many issues

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek sqad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sqad protection is amazing. Would totally recommend this to everyone who purchases this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it right away.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a small issue with the first item we bought. Just a lemon. Took it back and there was no hassle - they looked at it and replaced it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it; Sage investment, for your investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to use this within the first few weeks because the laptop cover, we bought along with it, damaged the screen! (The canvas straps got caught in the laptop when it was shut.) I definitely recommend buying Geek Squad Protection. We bought the 3 year plan, and with two kiddos, it sure brings peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I make a purchase I always add geek squad to my plan as it makes me feel secure because they always solve my electronic issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gear protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always better to be safe with your gear. So happy I got this. My last mac brokedown and it had no protection so all the money was last had to buy a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer! It's actually faster thsn my HP. Pair it with a wireless keyboard & mouse & was GOOD TO GO! It's lightweight makes it easy to grab & go, I've even used while traveling in a car & was comfortable ising it! Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havnt need it for this product but have in the past and its worth every penny.

    I would recommend this to a friend