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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11960 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 11,960 reviews
  • Rated 5 out of 5 stars

    Never know what will happen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a protection plan doesn't matter what its for! Ive had this experience with my smart watch they eventually just gave me credit for what i paid and could use on something else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help me out with my computer, did not work, when I first bought it, I appreciate the help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad helped me, And it was appreciated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I made an appointment at the Mesa store. The gentleman assisted me in transferring documents from my older Dell to the new Dell and worked smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only get my computers from best buy so i get the geek squad protection. Im dangerous with electronics. Having 3 year protection is great because its last till i pretty get a new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need them you found them. Quick answer and right away refund or repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love I take my item to geek squad and they can help me trouble shoot the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the veal squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing , if anything happened to my lap top I can bring it in best buy and the gear squad takes care of the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting my investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased plan for computer and have not used it yet but I must say that I feel safer just having it after what happened to the last computer we purchased. Have been very happy with Geek Squad protection in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told I could use any where I go and I honestly love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been an excellent help in the past. I haven't needed it on this purchase though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop it’s worth it especially after spending all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get your insurance protection just in case something happens when you’re hard-core gaming on your gaming Laptop it’s worth it especially after spending all that money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection actually makes life better great associates at BBY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowlwdgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mojoico was great! He explained in detail how we could fix our computer without it costing an arm and a leg

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad support helps with computer problems.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad does a great job checking and fixing my PC when I have a problem. They log into my PC remotely and work on my PC while I am at home. I can see what they are doing. They have always been helpful, friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geek squad warranty. Other places offer warranties but you have to send the item in and wait at least two weeks or more for a decision to be made, with the Geek Squad you take it in and they fix or replace it in a few days. I highly recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    first computer purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first laptop that I bought on my own and $100 is honestly a lot for me to pay for a laptop so I had to make sure that my laptop was going to be protected and after talking it over with the Best Buy employees I found a Geek Squad was the best purchase for my investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved the Geek Squad. Great value for what they offer. Anytime I buy a new device I add the service plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helped by store worker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust that if I have any problems In The future that that they will help me solve my computer problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming PC and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for gaming and all other things. The picture is beautiful and the computer runs fast. Only downside to the computer the battery dies super fast. Does not hold a charge for long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked in my favor for general wear & tear. Its replaced parts on the device that would have resulted in hundreds of dollars in repairs. Which would have resulted in a new PC.

    I would recommend this to a friend