Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11960 reviews
(11,960 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Never know what will happen!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get a protection plan doesn't matter what its for! Ive had this experience with my smart watch they eventually just gave me credit for what i paid and could use on something else
I would recommend this to a friendRated 5 out of 5 stars
Working fine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They help me out with my computer, did not work, when I first bought it, I appreciate the help.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek squad helped me, And it was appreciated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I made an appointment at the Mesa store. The gentleman assisted me in transferring documents from my older Dell to the new Dell and worked smoothly.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only get my computers from best buy so i get the geek squad protection. Im dangerous with electronics. Having 3 year protection is great because its last till i pretty get a new computer
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you need them you found them. Quick answer and right away refund or repair
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love I take my item to geek squad and they can help me trouble shoot the problem.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get the veal squad insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing , if anything happened to my lap top I can bring it in best buy and the gear squad takes care of the issue
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protecting my investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased plan for computer and have not used it yet but I must say that I feel safer just having it after what happened to the last computer we purchased. Have been very happy with Geek Squad protection in the past.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
No
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told I could use any where I go and I honestly love it
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great help!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad has always been an excellent help in the past. I haven't needed it on this purchase though.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptop it’s worth it especially after spending all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get your insurance protection just in case something happens when you’re hard-core gaming on your gaming Laptop it’s worth it especially after spending all that money.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protection actually makes life better great associates at BBY
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Knowlwdgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mojoico was great! He explained in detail how we could fix our computer without it costing an arm and a leg
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad support helps with computer problems.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad does a great job checking and fixing my PC when I have a problem. They log into my PC remotely and work on my PC while I am at home. I can see what they are doing. They have always been helpful, friendly and professional.
I would recommend this to a friendRated 5 out of 5 stars
Great protection for my laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy the geek squad warranty. Other places offer warranties but you have to send the item in and wait at least two weeks or more for a decision to be made, with the Geek Squad you take it in and they fix or replace it in a few days. I highly recommend their services.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
first computer purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first laptop that I bought on my own and $100 is honestly a lot for me to pay for a laptop so I had to make sure that my laptop was going to be protected and after talking it over with the Best Buy employees I found a Geek Squad was the best purchase for my investment
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always fantastic!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always loved the Geek Squad. Great value for what they offer. Anytime I buy a new device I add the service plan.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
helped by store worker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I trust that if I have any problems In The future that that they will help me solve my computer problems.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Gaming PC and more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for gaming and all other things. The picture is beautiful and the computer runs fast. Only downside to the computer the battery dies super fast. Does not hold a charge for long.
I would recommend this to a friendRated 5 out of 5 stars
Protection Plan worth the cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has worked in my favor for general wear & tear. Its replaced parts on the device that would have resulted in hundreds of dollars in repairs. Which would have resulted in a new PC.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend


