Customer Ratings & Reviews

I like my computer but I find that it’s small and I’m really need to learn to use it so I really like it but I’m having trouble with it So if my service has how do use the computer email me and I’ll contact you

I have purchased Accidental Geek Squad Protection in the past and I have to say that they service is of great quality. I will continue to purchase the Protection Plan yearly. Excellent service. Thank you.

Waited for 40 mins to be assisted but they just ask for it to be returned

Went in with a problematic computer and the guys fixed right up for me

i have not had to use it thus far although I am wondering if I should renew as it expires next month, I find often as these programs expire the issues occur

Glad I bought this 2 year insurance cus you just never know if I will need it later down the road!

The agent help me pick out a laptop that was kid friendly and upgraded so they will be able to play games.

this has always been our saving grace to our electronics which is why we buy all from best buy

Yes, my Chromebook has broke. I took it in and the help service was wonderful. They fixed my equipment and return it to me.

There are certain products from Best Buy like this protection I always by if the purchased item’s price warrants such. I feel better knowing I’ve got a cushion if something happens to my purchased items.

Always there when you need them!! Can’t recommend them enough

Great value and customer service only thing i don't like is they making me pay for another protection plan after my device got damaged I mean if you pay for a two year protection its should be protected for two years

Love everything that’s included in geek squad………….

Great laptop! Does exactly what I need in a much cheaper option Chromebook vs laptop

Geek squad is the best! As Seniors, my husband and I are not exactly tech savvy. Geek squad rules!

I like having this on my computer as this ensures protection on it so I can hopefully prevent what happened to my previous laptop.

The agents has helped repair my laptops in the past. It’s very easy to schedule an appointment and everyone’s been very helpful.

I think it’s a great idea to get this Incase your computer breaks

Great service! Quick expertise. Never had any issues.

Always add geek squad to my purchases. Hacr only had to use a couple times but always honored with zero issues