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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11958 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 11,958 reviews
  • Rated 5 out of 5 stars

    Great Value Add to Protect My Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service and was very happy I could add Geek Squad protection to my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reassuring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but glad to have it in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea when buying a new computer as a gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with Geek Squad assistance. Especially with all that could go wrong with technology nowadays. This was provided along with the gift of a new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for my lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for my laptop. Peace of mind. I like the help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good investment to protect your new shiny laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to comfortably take my laptop out without needing to worry about damages as it’s protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part for laptops and I recommend everyone to buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use yet but, the Geek Squad in Bloomington, Illinois has Always been Great to work with!! They are Well Educated in Computer Technology and Working on Them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Careful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy. But will have to see once I need to use this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price for peace of mind. Haven't needed to use it yet, but I nice to know I won't have to pay large sums of money if we have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in handy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each time we have had issues with our computers, Geek Squad has been there to assist with a decent turnaround time when resolving problems.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy was really good at giving advice on what laptop to got with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best! They work fast and keep you updated every step of the way. Worth It!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the 1 year protection for my computers. Especially for accidental damage coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gain my trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents at Geek Squad are very helpful, with my answers, that was the reason to buy my protection plan, I trust them with my purchase, and I'm happy with my decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top quality assurance!!!! Peace of mind knowing I have this additional protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this accidental protection policy just in case anything should happen. No one knows what tomorrow may bring so I can’t recommend this enough and for the price it is peace of mind.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Excellent Service!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I appreciate the effort that Geek Squad/ Best Buy provide at request.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have help if anything breaks or goes wrong

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great assist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There has not been any need to use the protection plan but it does cover good things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope to get safe great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Geek Squad protection plan about five years ago when I purchased a Toshiba laptop. I got great service then, so I purchased again with my Lenovo laptop.

    I would recommend this to a friend