Customer Ratings & Reviews

I know it has a warranty just got this for an extra cushion. I have used the squad before they are so helpful.

This plan is well worth it! I have had to use it a few times and the agents fixed my issues quickly and professionally.

gotta get this if you are spending big money on a laptop. will fix or replace if you break your laptop with a no questions asked policy

Great investment. I carry my laptop with me 7 days a week so things happen! Getting my laptop repaired or replaced within 2 years in a great ease of mind.

bought a computer laptop trying to think ahead of the pandemic and the school year, and decided to protect it against the kids. Have not used it yet.

Glad I have this service. I had it on the last computer and had to use it due to the screen cracking. I had no issues bringing it in and getting the needed service.

So happy I purchased this protection with my laptop. The motherboard crashed by GeekSquad was able to fix for no additional cost….and quickly!

Makes any future mistakes less stressful when I have this for protection

Great Service. I never buy an electronics item without this service, I have used it a couple times and ot has been prompt and corrected my issue.

I have had Geek Squad Protection with all of the devices I have bought from Best Buy. I have an issue walk right in with the device and the Geek Squad handles it.

Excellent employees. Very helpful with all my questions

Always so helpful and great customer service! Highly recommended

Never know what can happen to your laptop around kids. Haven't had to use it yet

The geek squad is useful at times but it takes way to long to get items back. I had a problem with a part that showed up on the screen and instead of showing me they sent it off.

The geek squad was very good and nice. Very good at explaining all of the features of the laptop

I wish it was this price for a longer duration of time. People are usually extra careful the first year they have the laptop, it’s after that when things go downhill and by that point it’s too late to use the service

My new laptop was crashing alot and they told me it was a lemon and they didn't doubt me or even check out my laptop. They just gave me a new one. It took a few minutes.

We've been using the Geek squad a few years now. It's a great team, they've fixed any issues & made recommendations on our purchases. I strongly suggest when purchasing products to sign up with the Geek Squad

Thisbis a great added peice of security if anything happens it is a little expensive but you never know whats gonna happen and is covered for a whole 3 tears which is great.

The Geek Squad protection is the best product insurance I’ve heard of. I was very hesitant to buy a $1,000 laptop before I knew about this. Awesome deal and awesome coverage.