Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11957 reviews
(11,957 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
happy customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.would recommend getting a warranty for any electronics. Everyone is very helpful and kind at every location I have got to.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Trust me and GET THIS SERVICE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buying this service is AN ABSOLUTE MUST IF YOU BUY A LAPTOP. Excellent service and quick to help. Will offer a plethora of choices if you have a damaged laptop!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A no brainer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slam dunk. No reason not to get the protection to get issues taken care of in store.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Do NOT skip the Geek Squad Protection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have purchased Geek Squad Protection on all of our electronics & appliances from Best Buy. They make it easy if something goes wrong.
I would recommend this to a friendRated 5 out of 5 stars
So need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes I happy that I got the 1yr accidental because I’m Clumsy...So for ppl that get computer They are going to need the yr accidental just in case If something happens
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Handy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Learned a long time ago to invest in warranties from Best Buy when paying over a certain amount for electronic items. Has come in handy so often.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice support they fixed my xbox controller right away
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best protection plan only at Best Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a no hassle protection plan since we have started buying at Best Buy. If you do need to use it then expect great customer service, fast turn around time, and overall complete satisfaction.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Help with choice in protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Personal Very good Representation in technology. Help with choices of plans. I purchased the 1 year protection.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad serviced 2 of my laptops.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been very satisfied with my Geek Squad protection. I have brought my laptop in for service and received excellent service. I would highly recommend.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Computer protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I purchased the 3yr Accidental Geek Squad Protection. Wish I had done it sooner.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Just incase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this just in case of an emergency or something happened to my computer than I am covered luckily I have not had to use it and I hope it stays that way.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just in case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this just in case of an emergency or something happened to my computer than I am covered luckily I have not had to use it and I hope it stays that way.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
How amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cant believe how much the service plan covers. I'm very happy I went to best buy vs other retailer just for this alone.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!
Rated 5 out of 5 stars
Totally covered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So happy that they came up with a plan that covers everything you buy..
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
3 Year Accidental Geek Squad Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We found that the Geek Squad Protection is a great value that covers the electronics that we purchased from Best Buy.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Coverage is good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Considering I got this since the reason I replaced the previous computer was a staff member who spilled water all over the keyboard....this is worth the peace of mind.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I normally don't buy warranties, but with the added peace of mind for accidental damage protection I can now enjoy my laptop anywhere. I would suggest this for anyone who plans to travel with their laptop.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection plan
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this protection plan.This protection plan support helped me to repair my laptop screen and the specialist did it very well and and absolutely free.I am very pleased.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have for all devices and electronics in your home
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend


