Customer Ratings & Reviews

Very friendly helpful a one stop shop get the job done very fast.

Debated when I bought the new lap top. My 6yo decided to water the keyboard on accident. Repair is covered!

The protection plan was a good deal considering my laptop was around 1800 and the protection plan was 349 for 3 or 4 years. Spilled orange juice on my computer. The problem wasn’t full fixed(button still had a few issues) and it took around three months to receive it back. I would ship it back but because I was an online student I couldn’t bare using the school appointed computers any longer.

My Accidental Geek Squad Protection has paid for itself via service and replacement. Well worth the investment.

Computer would not power on, not even 1 month out of the box. Have the Extended Warranty, took it back to a "local" (not by my home) BB. They said they have to return it to ASUS, it should be 2-3 weeks. A MONTH later, get the computer back, no charger. Called ASUS. Literally told me, "someone will email you in 4 days". That is UNACCEPTABLE for a 3K laptop ALREADY in for warranty work. On the phone with BB, the FIRST rep tried to help, but she couldn't get the store on the line, AND they don't even sell a compatible charger. Transferred to 2nd rep, told me to do a 3 hour drive back to the store (me thinking: "Are you mad, lady"). Transferred to another rep, can't do anything to help. Transferred to a 4th rep, guy also can't compensate. I'll never buy another ASUS again, and to BB..., I was only buying from you for one and ONE reason alone (Reward Points), now that's not even worth it (after another SILLY issue with a Car Audio Install). You've lost a customer permanently. Just a bunch of BAD... All around..

Three years that’s plenty of time and geek squad very friendly

Never had second thought about using laptop with this protection

Have Geek Squad coverage on a number of items. Have used it a number of times over the years. Definitely worth it!

YOU JUST CANT BEAT GEEK SQUADE SUPPORT ! THESE GUYS ARE ON TARGET , HELPFULL AND A REAL PLEASURE TO DEAL WITH !!!!

Had this on another product and they replaced it when broke

I have renewed this plan several times as it covers all my laptops. The local Geek Squad people have been great.

I recommend putting GSP on your devices because accidents do happen all the time!

I purchased geek squad, incase if we get a virus or anything foes wrong we are secure.

Minimize your risks and buy the warranty for anything tech related. Easy to use.

I always purchase geek squad for my electronics i like knowing i have added coverage

My son really enjoys his camera roll. He takes it everywhere he goes. And the customer service was great too.

I love that no meter what happens to my laptop I can bring it in to the store and get it fixed. Worth the security.

Great service. This is the best warranty service you can get.

I love having the peace of mind knowing my computer is protected and the geek squad team is super helpful

I will never buy an open box item without buying this with it. It just wouldn’t be wise.