Customer Ratings & Reviews

love Geek Squad! We are sure to buy the protection for all our purchases

like your protection you have the best out of all the protection out of any of the ones I have

Great product protection highly recommended for anyone

I haven't had to use this yet, but it has come in handy for past purchases. It is kind of spendy.

Needed to bring my desktop in for repairs and GS Agents Brandon and Esteban in Oceanside, CA took care of my case in a timely and professional manner. Thankfully, I had the 3 year protection plan. Thanks guys!

If i need it i have it,good piece of mind. I like the fact that its a option because i am a beginner to the pc world

Is 3 year Geek Squad protection plan is great I bought it for my computer and if I have any issues I can either call or bring it in they are so helpful and I really appreciate the customer service I always Buy Geek Squad insurance with all my appliances and everything I buy from there they have great customer service

A must have especially with electronics. Protection plans do just that; protect. It affords you the opportunity to stay satisfied for products they deem great. If it is not, it goes right back or if you have a severe issue with product they will attempt to fix or it will be replaced. You are paying for a peace of mind.

Glad I purchased this plan as my laptop battery was not holding a charge so I brought it into the store between Christmas and New Years and it was sent off to have the battery replaced. A week later it was back in business. Glad I had the protection plan as the battery was internal and needed to be serviced by the factory. I have always had good luck with the Best Buy protection plans!

Fast computer, fast shipping, open box buy excellent condition at a $200 value

Was awesome!! Helped out tremendously when I got my pc shipped and it had a damaged graphics card, helped recommend a different pc with the same specs!

I've been fortunate not to have had to use this so far (knock on wood), but I've had great past experiences with the Geek Squad. I always buy protection plans on electronics that I know I might damage somehow, just for peace of mind. It's great knowing that Best Buy has excellent technicians who've got my back if I need their help.

Geek Squad is worth it! Thanks for recommending to add it to the order!

Bestbuy/geek squad sold me a computer which brand they said they could not work under, yet still offered geek squad protection. When my CPU was hit by the INTEL i9 software issue that burned out CPUs I took my PC to my local bestbuy and the local Geek squad essentially told me to pound sand. They said they can't work on PCPower builds. My question? Why sell me geek squad protection on a product they can't work on?

Geek Sqaud Protection is perfect to get. Had no problems

They were helpful when I asked them about my issues with my previous PC. A bit expensive but they get the job done in an efficient manner. But hey it's Washington State. Everything is expensive here if you want good quality service! I purchased their one year support. So far so great!

Overall, it was easy to claim and worked as expected.

So glad I am able to afford protection in the event of an accident, it is very pricey though

team was great had a problem they fixed it easily, very kind people, very helpful, my family was very pleased with the services as i was

So far I haven't have issue but great customer service.