A:AnswerHi there. Thank you for reaching out about this! I'm sorry for the late response. If you haven't contacted your local Best Buy store already, please do so as soon as you can! Sometimes, we keep a temporary copy just in case something like this happens. Please call them or head in right away. You can find information about your local store at www.bestbuy.com/storelocator.
A:AnswerHi there. Thanks for your question. At this time, a device covered by the Accidental Geek Squad Protection is only for the individual computer. We do have a membership plan called Total Tech Support that covers an unlimited amount of computers for other services and support. If you have any questions, we'd recommend connecting with your local Best Buy store. You can find information about your local store at www.bestbuy.com/storelocator.
A:AnswerHi there. Thanks for reaching out about this. We may be able to just help with that quickly in the store at your local Geek Squad. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy. We may also be able to do this remotely if you'd like. For help with that method, you can call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi there. Thank you for your great question. At this time, we do not include virus protection with our Geek Squad Protection plans. However, we may offer a free 6 month virus protection at the purchase time with a computer. I hope this helps. Please let us know if you have any more questions.
A:AnswerNo it doesn't I had to pay at best buy to join geek squad and pay another $50.00 when he came to my house to turn it on for me so I am out of $200.00 dollars and my daughter showed me how to use my new computer
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