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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1949 reviews

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92%
would recommend
to a friend
Page 1 Showing 1-20 of 1,949 reviews
  • Rated 5 out of 5 stars

    Easy

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    Posted .

    Having this made obtaining replacement parts very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trini

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    Posted .

    I would recommend this must have it worth it I would

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

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    Posted .

    Love it awsome to have and wonderful product tell people to buy it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Forced Warranty for Open Box purchase

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    Posted .

    Purchased for Dell All-in-One desktop that was an open box and the original warranty had already expired. Basically forced to buy this or have no warranty. Hopefully I'll never need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these guys.

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    Posted .

    Love having Geek Squad available when I need them. Haven't had to contact them yet for the new computer, but I know they're there.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

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    Posted .

    Bought it for my expensive device to have it just incase something happens to my purchase

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    They never kept me updated

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    Posted .

    It’s a good plan as my wife accidentally dropped our Lenovo and the screen cracked. The only problem I faced were the constant changes they kept making when I turned it in to get fixed. All in all it took about a month and half to get a simple screen fixed. They never called texted or emailed to update us on the status.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    Posted .

    It is some thing I have purchased in the past and has paid off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .

    I believe the protection is expensive but worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted .

    I always get the protection on my computers necessary with my kid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Accidental Geek Squad Protection

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    Posted .

    Complete peace of mind having this protection. Glad it's offered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sad for BB

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    Posted .

    I hope this is better than their employees. I hope they will do what the service contract says.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .

    The agents were extremely professional and practiced all safety guidelines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .

    Great Product Great Product Great Product Great Product Great Product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .

    Good i guess if you use it. But it is all about money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There when you need it

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    Posted .

    Purchased this for my husband brand new pre-build, just making sure we are covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extreme value

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    Posted .

    Great protection and great service... will recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .

    Keeps all my purchases safely taken care of! Always a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    had it for gaming computer

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    Posted .

    didnt need them but had the 1 year but thsank you!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty!

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    Posted .

    I’m glad I got the warranty for my new gaming PC I really needed it

    I would recommend this to a friend