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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3775 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 3,775 reviews
  • Rated 5 out of 5 stars

    Geek Squad Accident Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just have to say better safe than sorry. It’s always good to have this type of insurance even though you don’t use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the extended coverage. Had to use it on other items and it’s hassle free easy repair or replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, the coverage cannot be beat. Well worth the investment on a PC the price I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, I always get the plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, I always get the plan. In my opinion, one of the best plans available, I always get it just in case & for piece of mind. I do work for Best Buy but my opinions are my own and do not necessarily reflect Best Buy Policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped installed my computer quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad that I bought this protection plan it helped me when I broke my first computer and when it couldn't be fixed they refunded my money and helped me pick out a new computer that was suited for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hey you never know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buying protection for expensive gadgets is not required but for peace of mind it is nice to have a choice and bestbuy is top notch in fixing and delivering a working product back to you.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek squad all the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice to have this peace of mind at a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!! A MUST Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is a MUST have for any large purchases especially TV's and other electronics. My Sony TV had motherboard problems 3 times and the parts were replace at my house without me going anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best⭐⭐⭐⭐⭐

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the Best thing i could have done including this service with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and a good service and very understanding of customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my computer quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always happy with the work of Geek Squad, whenever I bring my computer in for fixing up. They set up my new computer for me, and it works wonderfully. I rely on them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yRivera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first PC had a horrible breakdown, and this protection plan covered it, don't skip out on having protection on anything $1,000+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection on big items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we haven't needed to use our plan yet but we've found it's always better to get the protection on large purchases. Geek squad has never let us down before so we always add the protection plans onto our more expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to purchase the accidental geek squad protection for a piece of mind for my larger purchases. That way, if something goes wrong Best Buy will take care of me. And they have always taken care of me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always relaxed when I have the Geek Squad. They have my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fix or replace your stuff when it breaks! i dont have to call "dave" and hope he thinks its something he can "poke around and figure out" for ya...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad that the geek squad has my back in case anything happens to my pc or my monitor lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used yet, easy to buy. Hope it comes in handy, nice price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection plan because I think it is great for all electronics. I am so happy that Best Buy offers this plan. I would recommend it for all of your electronics, you never know what might happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They can help out at home or instore and its efficient and educational even

    I would recommend this to a friend