Customer Ratings & Reviews

Best option insurance, really peace. My recomentation is buy the protection.

Great wish it was included in the price that would make it even better

I am so glad I got the Geek Squad Protection. I was at my sister's house in South Carolina for several weeks. I had work to do while I was there. My outlook went out during a very crucial time and I had to call the Geek Squad to handle it remotely. All I had to do was leave my computer on and they accessed it and found the problem. They called me when they were finished and updated me as to the problem.

Great warranty product from Bestbuy, never had an issue when I had to use the coverage, worth every penny.

Amazing computer for my kids who are in college and have online class. Would definitely buy again

love it. ican use this just incase my pc breaks and causes damage

Great service with the Geek Squad.................

This is it really product to purchase its highly recommended

Love Best buy their warranty is the best ,never issues only once damaged my sons computer gaming but they resolved ,so I will never buy anything other stores Best Buy is my store for everything

Perfect for someone that wants a gaming PC and knows nothing about building one. This is my first gaming PC and it was easy to set up and make adjustments. nice style to it too. Fast boot up and a lot of storage and like that it is a SSD. I can run graphics on high/ultra with no lag

Geek Squad has helped me with everything. I'm not tech savvy but they have helped explain things for me in the simplest way possible. The Geek Squad protection plan is an absolute MUST HAVE when you buy anything from here. They know what they're doing!

The only protection plan worth buying. I’ve never had a problem, instead I’ve only experienced great interactions. Whenever something breaks or stops working, they just get me a new product and that’s it. In addition, if they no longer have the product, they give me back the credit towards another product.

I have the peace of mind knowing my purchase is covered by the Geek Squad if something should go wrong.

Excellent insurance offered by Best Buy. It gives me peace of mind if my computer breaks down. You just call or email and they will come out to your house and conduct a quick test. Then if unable to repair you will receive a new item what you paid for not a refurbished one like other company’s.

Geek squad was pretty respectful and very nice to me, help me out which got me my new computer because luckily I was able to return my old one on the last day which had a popped or blown out of capacitor. So instead of going or having to wait for my PC to be repaired I just returned it and got another one.

Very good quality equipment with good financing options and great service and excellent guaranty service

Geek squad is always so helpful and friendly! I love they know what they're talking about.

I’ve had them before and if anything goes wrong they can fix it.

Great piece of mind for the value...definitely worth it.

I love having the peace of mind knowing that my purchases are protected. Electronics and appliances used to last a person decades if proper care and maintenance were provided. That’s not the reality anymore especially as fast as our tech advances. Buying an expensive electronic is much easier knowing that you have support for 3 years