3-Year Accidental Geek Squad Protection
User rating, 4.7 out of 5 stars with 2402 reviews.
4.7(2,402 Reviews)- 55 Answered Questions
4 payments starting at
$20.00
with
Deals on related items:
Description
Features
If you accidentally damage your product while handling it, we'll take care of it.
Enjoy peace of mind knowing that you're covered if the unexpected happens.
If there's a failure from normal wear and tear, we'll repair it.
This could be a problem with an internal part or speaker, or how the product was manufactured. It could also be caused by dust, internal heat or humidity.
If your hard drive stops working, we'll repair it.
We'll cover the cost of repair if your hard drive fails through normal use. Does not include Data Recovery.If your computer won’t turn on because of a power surge, we'll fix it.
If there's a power surge or fluctuation that damages your product, we'll make things right. This includes a surge caused by a lightning strike.
If your screen has bad pixels or a shadow image, we'll correct it.
If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your picture looking like new.
You'll never pay for parts and labor.
We take care of 100% of the costs of parts and labor for covered repairs, with no hidden fees.
You can transfer your Geek Squad Protection.
When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
When something goes wrong, we're always here to help.
Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.
These are the latest benefits that apply to new purchases. Refer to the terms and conditions from your date of purchase for a complete description of coverage and exclusions.
AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this plan.
General
- Product Name3-Year Accidental Geek Squad Protection
- BrandGeek Squad®
Other
- Plan TypeGSP
- UPC400058053087
Customer reviews
Rating 4.7 out of 5 stars with 2402 reviews
(2,402 customer reviews)to a friend
Rated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad service is always there when I need help and they’re always willing to go out of their way to help the consumer!!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad were really helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were extremely helpful, they did everything in their power to make me satisfied. They were also really polite.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fantastic PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great PC. Haven't found a single thing wrong with it so far, runs all my games on the highest quality possible. Fast, reliable, and looks good 5/5 would buy again!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for sharing this with us! We're glad you've had an awesome experience so far. If you have any questions or need any help, please let us know!
Rated 1 out of 5 stars
Refund me please thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HATE HATE HATE. The graphics driver Bluescreened if it is updated to recent drivers. Want a refund.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went o use this product and they said I never purchased it although I was told I did and now I’m paying 300 to have my computer. Fix the assist store manager was not help! I was given a 1888 Best Buy number no one answers. I actual cried from the lack of service. I’m a struggling nurse and this was an unexpected expense. I wish I understood what was going on in the purchase better.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Nice people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was pretty respectful and very nice to me, help me out which got me my new computer because luckily I was able to return my old one on the last day which had a popped or blown out of capacitor. So instead of going or having to wait for my PC to be repaired I just returned it and got another one.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
From 0 to 60 in three seconds.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did everything I could hope for in setting up my computer. The only thing they could have done to sweeten the experience would have been to offer me chocolate. The Geek folks were that good. And nice people too.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Gaming PC!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Meets all my requirements! Works for gaming, school, and talking to my friends. It can get a little loud depending on the workload but I don't care cause I wear headphones and that gets rid of 80% the noise. The 3060 is great for all the gaming I do and I think that this is a good PC for anyone shopping.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
What experts are saying
Q: QuestionI bought a new Envy and had Geek Squad transfer all files from my old computer. When I got the new computer set up, the files with my documents and pictures were not transferred. I recycled my old computer at the store. Is it possible to get my files?
Asked by Notcomputersavvy.
- A:Answer Hi there. Thank you for reaching out about this! I'm sorry for the late response. If you haven't contacted your local Best Buy store already, please do so as soon as you can! Sometimes, we keep a temporary copy just in case something like this happens. Please call them or head in right away. You can find information about your local store at www.bestbuy.com/storelocator.
Answered by GeekSquadSupport
Q: QuestionDoes this protection cover any other PC's? As an example; a laptop I purchased at a different time.
Asked by Mac.
This question was asked about the related product: 3-Year Accidental Geek Squad Protection
- A:Answer Hi there. Thanks for your question. At this time, a device covered by the Accidental Geek Squad Protection is only for the individual computer. We do have a membership plan called Total Tech Support that covers an unlimited amount of computers for other services and support. If you have any questions, we'd recommend connecting with your local Best Buy store. You can find information about your local store at www.bestbuy.com/storelocator.
Answered by GeekSquadSupport
Q: QuestionHello, I bought a Inspiron touch screen desktop in March 2021. With the 3yr geek squad protection thing. Will that help me now that my computer is glitching. When I woke it up from sleep mode it had the lines.
Asked by Selena211.
This question was asked about the related product: 3-Year Accidental Geek Squad Protection
- A:Answer Yes absolutely, call the Geek Squad, they will definitely help!! I LOVE the Geek Squad
Answered by Desktop
Q: Questioncan this be used to help uninstall a app that corrupted
Asked by Anonymous.
This question was asked about the related product: 1-Year Accidental Geek Squad Protection
- A:Answer Hi there. Thanks for reaching out about this. We may be able to just help with that quickly in the store at your local Geek Squad. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy. We may also be able to do this remotely if you'd like. For help with that method, you can call us at (800) GEEK-SQUAD or (800) 433-5778.
Answered by GeekSquadSupport
Q: QuestionHi, my computer screen is cracked. It still seems to work. Does my Geek Protection cover this?
Asked by Anonymous.
This question was asked about the related product: 1-Year Accidental Geek Squad Protection
- A:Answer Your Geek Squad Protection will cover this if it hasn't expired
Answered by butch31221
Q: QuestionDoes this include virus protection
Asked by Nah.
This question was asked about the related product: 3-Year Accidental Geek Squad Protection
- A:Answer Hi there. Thank you for your great question. At this time, we do not include virus protection with our Geek Squad Protection plans. However, we may offer a free 6 month virus protection at the purchase time with a computer. I hope this helps. Please let us know if you have any more questions.
Answered by GeekSquadSupport
Q: QuestionDoes this protection plan cover setting up my pc that I bought along with this plan?
Asked by Bry3419.
This question was asked about the related product: 1-Year Accidental Geek Squad Protection
- A:Answer No it doesn't I had to pay at best buy to join geek squad and pay another $50.00 when he came to my house to turn it on for me so I am out of $200.00 dollars and my daughter showed me how to use my new computer
Answered by Lenord
Q: QuestionIs this warranty transferrable if computer is given or sold to someone else?
Asked by Anonymous.
This question was asked about the related product: 3-Year Accidental Geek Squad Protection