Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 3831 reviews
(3,831 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Webroot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A necessity this day in age. You need protection for yourself and your computer.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent price!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price for IMac! Other options (years) available.
I would recommend this to a friendRated 1 out of 5 stars
0 help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the extra coverage because I knew I would need some assistance with my first pc. Sure enough, within 2 weeks I had my new pc at the store due to over heating. The guy tells me the coverage I purchased equals them shipping off my pc to their “tech center” which would take about 3-5 weeks (which is wrong) after being persistent & showing my receipt he said never mind, they could look at it in 3-5 days but if they find anything wrong with it, they won’t replace the parts, which is the exact opposite of what the geek squad rep told me over the phone, who said that for example if my fan was causing my over heating issue they would install a new/better ones. Clearly not the case. I asked this guy multiple very standard questions & he said “I can’t answer that without looking at it first”. Went into Best Buy eager to learn about how to repair my pc & basic pc knowledge, ending up leaving Best Buy & just returning the PC because I’m not dealing with this headache. 0 help from the “experts”
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Investment protection "must-have"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small price to pay for piece of mind that if issues arise, Best Buy has your back!
I would recommend this to a friendRated 5 out of 5 stars
They answer any question quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Any question you may have they have the answer always
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
You need this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get geek squad protection almost every time I buy something over $1000.00 I've had 2 laptops replaced, and several free repairs.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is a bunch of nerds that are nothing 2b² of. Thanks for all the help.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
If you kids then get this..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This helps protect from the unforeseen things that can happen. Must have!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t Had to use the geek unit on my stuff yet .
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t Had to use the geek unit on my stuff yet .
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome team! They have maintained my equipment with the utmost professionalism!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Held to their word
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Held to their word and offered me a full return of item.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
GEEK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GOOD TO HAVE IF NEEDED FOR THOSE ACCIDENTS JUST IN CASE
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get a warranty
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always nice to have help. Geek squad is awesome service.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Better to be safe than sorry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the 2year protection plan and im thinking that the service came with the the protection plan, it is great back up plan.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A+
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greattttttttttttttttttttttttttttttttttttttttttttttt
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love having protection on my products just in case
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love having protection on my products just in case
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geeks are nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's always a good idea to buy peace of mind. Things brake and kife happens.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Never buy a system without this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't say enough good things about this service. You will not regret buying it
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend

