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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3831 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 3,831 reviews
  • Rated 5 out of 5 stars

    Always use protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use protection when buying brand new devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a must have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When making a big purchase, always buy protection!! Accidents can happen!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek plan Great purchase. Great value for the money. Would recommend this purchase and would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best service protections we have had for any equipment of devices. You get your money back in spades

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really love having the protection and not having to worry about wht i am going to do if something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money to have coverage for expensive items. I had to use it and it work out well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven’t had to use it. Better to have it and not need it than need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can live without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never leave the store without purchase this warranty. It's been a piece of mind protecting my devices .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got to get you one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is the best upgraded from a old hp my uploading is much easier now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great conditions perfect handling thank you best buy like always the best tech store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchased for all your electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I've had to use their plan they always honer their warranty.. no questions ask, either replace or store credit..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer problem "no signal"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy stood behind our computer 100%!! Would buy from them again!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use this service a few times because my sons gaming computer had a few issues. I never had a problem with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for peace of mind. I like the fact that they offer you various plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to know Geek Squad is there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't needed to use our Geek Squad protection yet, but it is nice to know that it is available if we need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents were very knowledgeable & friendly! The agents worked together as a team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ordered protection not support oh well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not used it yet and hope I don't need to use it for 2 yr plan as my new hp is working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Need Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend paying for this service. Have not had to use yet, but glad we paid for the security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the geek squad! They always help me and fix things right on time!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words! We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.

  • Rated 5 out of 5 stars

    Protection for gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can I see the Geek squad is always there for you to get the correct protection and technical knowledge.

    I would recommend this to a friend