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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3575 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 3,575 reviews
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s peace of mind knowing that you can use this service plan if anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My vacuum stopped working and i got a full refund to purchase a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always happy to buy the protection -- it gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty works for me with every product I get from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving the Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad about everything they too. I have had excellent service by them always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always from Best Buy I get with GEEK protection. So helping. No worries for next 3 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hwlpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are patient and help to the best of their abilities without getting annoyed! I appreciate that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pkan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new iRobot and would not spend that kind of money without taking out a extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice, nicer than nice a bit more than nice or

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, nicer than nice a bit more than nice or nicer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for current techs and extra protection is always good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this service. I always buy from Best Buy because of this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect you investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect your investment! I haven’t had much if any issues. But when I do I’m protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always has knowledgeable employees that answer my questions and concerns in the best way possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use them but it is great to know they are there if i ever need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopeful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friends report that the batteries do not last. looking for protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not happy with the customer service or their polic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they would just be clearer with how these work when they sell them to you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend it highly. Especially on more expensive items. Worth the security of being covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing to have for vacuum haven’t used it yet but good to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection on my razor thanks geek squad for such good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty is necessary for Dyson products which have a tendency to fail.

    I would recommend this to a friend