Customer Ratings & Reviews

bought this and it burned out after two months and with relatively light use.

Beat buy charges a premium for what you think is a return and replace. In fact it is not it is like all other cheaper online where they send it off and you wait for weeks until you get it back from the manufacture. Save money and buy elsewhere or online

I had purchased this warranty for my dyson vacuum, and I was completely shocked when after one year my vacuum stopped working. I ended up having to use my warranty before the year and pay some out of pocket money. I will not be using dyson or that particular warranty again.

I bought this as a gift to go along with a robot vacuum I bought for my mother’s birthday. Thank God the vacuum wouldn’t work on her carpet and I was able to return it and this overpriced warranty

Un reliable. I bought 1 and it died after 18month. Thought it was just a bad one bought this 18 month later also having issues

I paid for a warranty had vacuum less than a year and I didn’t receive my warranty money back they only credited me back the price of vacuum

So they sell you this warranty without telling you that the machine itself comes with a two year factory warranty already! So don't waste your money!

Short battery. Not even 4 months and already wont work.

I thought I was getting replacement insurance the da#n guy /lady gave parts insurance... You think I'll a $500 irobot vacuum and not get replacement insurance

My extension cord to plug it in broke and had to return it.

I haven't had a problem with my purchase just received it this month. I was going to call them because I couldn't turn the thing on,Vacuum Robot was the purchase made for service.

We have had our Sony TV for less than one year. We were having an issue with the TV, called for Geek Squad service. The first appoinTMENT they could give us was 3 WEEKS AWAY! Totally unacceptable.

I wish they would better explain the items and warranty

It did not work as described, has bad smell coming out of it.

I returned the item. Therefore, I didnt get to use this because I did a return.

More than 30 mins waiting on the phone for nothing, I got transfer multiple times and never received an answer

Won't replace now, new policy to send back to factory for repairs. 6 to 10 weeks wait and no promise problem will be fixed.

Not impressed. My problem wasn't listened to. So when the machine got sent off, it came back with the same problem. Made me feel stupid.

Long wait time on the phone and dont get right cutomer services

they seem to find a way to charge you almost as much as a buying a new one