Customer Ratings & Reviews

I do recommend getting the insurance on this type of device. I clean a lot and once my vacuum started to stop working on me I got it replaced and offered to add Geek Squad insurance again on my new device. And then of course it happened again but this time my vacuum was not being sold anymore and new designs came out. I received value what I paid for my vacuum and paid only a little extra for a different model plus new insurance on this new model since I had credit from my old vacuum they didn't carry anymore. I love the new product even more.

Geek Squad was amazing from start to finish! The technician was on time, knowledgeable, and super professional. They explained everything clearly and made sure everything worked perfectly before leaving. Couldn’t ask for better service!

Excellent customer service! We received a full refund in store credit to purchase a new Dyson due to our old one breaking.

Prior to our purchase of our Ultravision we were spending our evenings sweeping up pet hair from our fur babies. Now we can just relax while the work is done fot us. Our Ultravision doesn’t leave any hair behind and has been completely reliable. It is great finding its way into the small spaces our pets leave hair behind. I dont know how i survived so long without the help of an Ultravision. Highly recommend.

An absolute 10/10. Highly recommend. I have a 1400 sq ft house with a 130 pound rottweiler who tracks a lot of dirt and hair through the house. I have this set to clean before i come home from work and i come home to a clean floor everyday. Its pathing is also very intelligent and even if it did manage to miss a spot you are able to view the map of your home that it it did a very good job drawing up to guide it to any spots that need attention. (also map is easy to read). The biggest complaint is obviously the price. 600$ is steep but I only paid 300$ due to black friday sale. KEEP AN EYE ON THIS THING GOING ON SALE

I love having the peace of mind that I can take my product with me anywhere and have it replaced if something happens to it

Nice entry level dyson. I got this half off in sale. So it was a great buy

I always buy the protection plans! Never regret it!!

Geek Squad is the best there is I love how cool and easy they are to work with

Love geek never have a problem only change the machine

I got a sweet deal on this (bought 2 of them) and they have worked great. I used to have another brand long ago and it did nothing but get lost or stuck.. This one rarely if ever gets stuck and it has kept the house spotless. I vacuum daily and mop once per week.

Geek squad protection is the best protection there is for your products

It does what is supposed to do and protects you. I always get it.

Easy to put together. I've already used it on carpet, hardwood, an area rug, and some furniture. I'm totally blown away. This thing is a beast! Something that's finally going to take care of dog hair!

Best Buy’s extended warranties are fantastic, they really stand behind their word.

This plan is great! Geek Squad at Best Buy stands behind their products, such Vacuums, stoves, frigs, freezers, etc...

This product is exactly what it says it is, odor control feature is just a huge PLUS! The vacuum has a very POWERFUL suction, and picks up a lot of pet hair I have 2 big German Shepards one long haired and 2 cats and this vacuum DESTROYED my carpets pulling so much dirt,dust, hair, and whatever else may be living in the carpet! But for the $199 on sale $80 off BEST DEAL AROUND- following this the REPUTABLE SHARK BRAND to back everything up this vacuum speaks volumes. That is all.

I bought this extended warranty on my old shark vacuum, and my vacuum started having major problems. I completely forgot that I had this warranty on my vacuum until the other week when way vacuum quit working. I was very thankful I had it!!!!

After 3 years with my vacuum it stop working. Took it back to Best Buy explain to them what happened and they gave me credit to get a new vacuum. No Question Ask, was like returning some thing on Amazons quick and easy,

When my steamer overheated because my toddler had it plugged in all night (no idea this took place until the next day), I was able to return it and get my full refund!