Customer Ratings & Reviews

Overall, I am extremely satisfied with my TINECO vacuum. It has proven to be a reliable and efficient cleaning tool, making my household chores much easier. I highly recommend this vacuum to anyone in need of a high-quality and reliable cleaning device.

I never knew how much I needed the geek squad in my life until now! My warranty ran out and the geek squad was my backup plan! They returned my product no questions asked and my new Tineco was in the mail that same day! What a relief, for such a wonderful product I can't live without. I would not have been able to afford a qhole new one at that time, so having the extra plan was such a blessing!

I used my new Bob for the first time.I have had Roombas for the past 15 years. My original is still working. I saw this Bob that also mops and is for pet hair and decided to try it. Th first thing. i noticed was how quiet it is. My dog is scared to death of the Roomba, so I only run it when he is out of the house. Bob is running and the dog is sleeping on the sofa. Bob seems to do a very good job of picking up. I like that it has brushes on both sides. The large dustpan is nice but a little awkward to empty. I tried the mop attachment today. It is very easy to use and does a good job.

Accidents are sure to happen. Great to know when they do you’re covered!

Having the Dyson V15 vacuum for 2.5 years no problems with the machine. My wife said accident drop and crack the case. We love the Dyson V15 vacuum. We purchase the accident insurance in 2021. We got a new vacuum. Thank you again best buy store,staffs and Insurance. Sorry did not take pictures.

I usually don't write reviews but I will spend a time for this one. This product I call "electric broom" as it is NOT a vacuum, doesn't replace vacuum. For every day sweep to keep clean instead of using regular broom which creates dust, I use this one. My floor is only hardwood and tile, I don't know how it works on carpet. It picks up hair, dust and anything in between just as fine as you would sweep. It is super light, great for homes with stairs. I have latest Shark vacuum, supposedly light weight with cord and I have a problem every time I get on stairs. It is not convenient. This is a savior. Charge and go. Awesome product.

Amazing this is the second one I have gotten. Very light weight, good battery life and it cleans very good. We got 3 years out of our first one. We have kids and they dropped it a lot so honestly I feel it could’ve lasted longer.

The 5 years plans are great on these small appliances items I had small charging plan after 4 years of my V8 dyson still had time to upgrade and/or even trade

My Dyson v10 stopped working. BUT, since I had purchased the Geek Squad 2 year protection plan, returning the vacuum was a breeze. I was issued a store card with the purchase amount which I used to purchase the Dyson V12 and the 3 year protection plan with Geek Squad. I couldn't be b more pleased with the service.

It’s the first time I’ve ever bought a warranty on a house hold item and I am very glad I did it broke one week before the warranty was up they returned all my money so I could purchase a new one THANKS GEEK SQUAD

You won't catch me. buying any products without this warranty! best thing ever! No hassle replacement if your product is defective or stops working. As always, read the disclosures so you can know for sure if it's worth it on the device of choice. Overall, will always try to get this

Super efficient cleaning, with intelligent object detection and obstacle avoidance, cleans pretty well and fast, leaves no dirt around, notifies on any issues and has a very durable battery that will last for long time.

This is the best protection plan! I buy my things from Best Buy just because they have the best plan!

I’ve had this vaccine for 5 years now it’s been great I have 2 dogs a cat and a 10 year old

geek squad has been there for me everytime I needed them i think theyre great

I'm glad I purchase this service as my Dyson reached year three of service the battery stopped charging. Brought it back to the store and was replace with ease. Purchase a 5 year service this time around. Best purchase to confidently protect your investment.

Geek squad is worth it if you want to be 100% covered on your purchase.

Geek squad came through hassle free. Used vacuum for years before breaking once broken. Didn't know what to expect finally called. Processed claim so quickly.

Love this vacuum so versatile! Makes cleaning super easy and fun

Just great. I’ve had it for 4 years it is amazing. Definitely recommend