Customer Ratings & Reviews

I heard Geek Squad was good but I hope I will never need them

Purchased for my daughter in law. She loved the extra protection.

They covered my robot vacuum. It was a must, so get it.

This has been the best vacuum we have purchased. It is very light but powerful!!!

Havent needed the service (knock on wood) but im pleased to have the security especially understanding this is the most expensive vacuum ive ever owned.

I purchased 5-Year Accidental Geek Squad Protection with my new Shark Vacuum, excellent thing to purchase in my opinion; when you have children in your home @ anytime, or even child-adults..lol I know sounds very weird.. right? But hey, we all have a little bit of a child in us at times. Everyone has gotta admit to it. & when accidents in life do occur; that's when this coverage will/ would be their definitely to back you up & protect your purchases that you made.

The Geek squad is the way to go. They are a team of qualified professionals. Had them over to fix my TV. They found the issue spot on and advised me on the problem. My remote needed to be replaced. Showed me on my TV what information to give them. Also showed me how I could get into Netflix manually. I purchased the plan that could fix anything in my house. I haven’t been disappointed with this plan.

This is the protection plan for a great vacuum with no cords!! This is very efficient and I love the way it works. But I also have an extended warranty and Peace of Mind!

Timesaver for a big household, or a small household vacuum and mop together is one of the best invention don’t think twice and just buy it if you need to save time from vacuuming and mopping separately.

It works amazing for us and our full-size family house

This I Robot was really doing a good job and actually I name her Nikka and she is my new employee in the house everybody laugh at me as I was treating this item really like my robot assistance in cleaning the house every weekend program it and she does everything

Excellent services , No questions asked for faulty products .

I like Best Buy and I feel a sense of comfort with Geek Squad. I made this purchase over a year ago and I didn't have to use the warranty yet.

I never buy anything over $200 from Best Buy without also purchasing the geek squad warranty. It’s just not worth it to invest in some thing and not have the peace of mind to know that if you’re crazy son decides to throw a football at your router or vacuums up his bag of marbles, this geek squad warranty will cover everything. So glad that I got this because I have crazy kids... Who may or may not like to vacuum up marbles.

Tge best vacuum i ever had regret gettrid of it , i’ve had dyson and this shark is as powerful, especially on rugs it leaves them very clean and great on hardwood floors

i love the qeek squad they have akways been good to me

Dealing with the extended warranty was better then trying to use the equipment the

For everything I’ve heard about cordless vacuums…. I can say this one blows that all away. It’s light weight, and its suction is just as good as any corded vacuum I’ve owned. The dust detecting light is a great touch as well.

I always get the Geek squad protection. As long as it’s less than 20% of the purchase price for a two year extended warranty. This has paidoff numerous times. It’s way easier to walk and get a brand new replacement, then wait to ship it to someone. Geek squad rocks.

Great service excellence for customers with a friendly atmosphere.