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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3560 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 3,560 reviews
  • Rated 5 out of 5 stars

    Peace of mind protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With two boys and a dog, you never know what can happen! Peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me with what I wanted to pick out and suggested the best product for me personally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable and dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best protection plans on the market. I will always purchase this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small Price to Pay for Peace of Mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know I can count on the Geek Squad! I can purchase items from Best Buy & know if anything ever goes wrong, I’m covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protect your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THEY ARE AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY WERE AMAZING GREAT HELP FOR OLDER PEOPLE.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service!! The friendly team at BB has taken care of me, appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. The agents always are ready to serve effectively. I am very happy with their Customer Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best warranties I have ever dealt with. No hassle help I highly recommended to get it. Only concern you can't extend the warranty once it expires.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Vacuum warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product puts me at ease because told the limited Time warranty. If something doesn’t work, I can go to the store for more details to get it fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant go wrong with this vacumm. It works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make sure its REPLACEMENT plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont know if this is the replacement plan but if it is then its great! Any problems with what you bought is replaced no questions asked. Other protrctions plans useless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geek squad service. It saves you money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, always happy to help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad, always there when needed. I have comfort knowing that my devices are covered. Repaired or replaced. Can't ask for anything better. One of the joys when shopping at bestbuy. My only go to place for all my tech wants and needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and they fixed things in quick time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No attachments! Not worth the much higher price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an amazing job on floors. Downside, no attachments to use in grout, windows, and garments. We got this because vacuum mop feature, but without attachments it's not worth the costs compared to other steam mops.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this thinking the product would be covered for 2 years but it is only covered until you go to use the warranty. They told me they cannot fix it and would replace it at no charge which is great but the replacement is not covered by their warranty and I would need to spend another $90 for it to be covered. I was told it is more convenient to have the warranty with geek squad because I could go into the store for the replacement but they never even have the item in stock so it’s being mailed to my house.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use the warranty for a vacuum that died. It was an easy process. Simply grab another and leave. Always get the warranty!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were easy to work with and repaired my fridge quickly and without issue very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good items, and I recommend to use it and try it

    I would recommend this to a friend