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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3668 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 3,668 reviews
  • Rated 4 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go with my Dyson Cordless Vacuum. The vacuum is a pricey item and I do use it almost daily. I wanted to make sure my investment will be good for at least 3 years!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We feel the same way about protecting our investments and making sure they are covered. The peace of mind is great to have. If you have any questions or need any help, feel free to reach out to us!

  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have the geek squad it makes sure I’m always secured and fox my product I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it, but...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...I'm glad to know that I could if I had to. The cost for this level of protection was reasonable, and the convenience of handling claims in store is a big bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All items I’ve bought are worth the price. Saves u in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charlotte

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy GEEK SQUAD PROTECTION on every purchase and I have never been disappointed. It just makes sense to protect the things you buy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love I’m protected for 3 yrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new vacuum so much, I wanted to make sure I protect it for 3 yrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix my things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal service. Best Buy always meeting expectations as always. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the protection plans.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always a good idea to buy the protection plan on electronics. Geek Squad is amazing and i have used them many times over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squads are very helpfull and always exchange or replace products that are broken or non fixable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, pretty quiet, easy to clean and good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thankful for the warranty! Saved me many times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you can speak to someone it becomes easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is great it’s great knowing that your device is a secured and protected for two years best friend ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use the Geek Squad service yet, but I’m glad I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase if you use item regularly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection comes through for me 9/10 times. Definitely worth the purchase if you use your appliances regularly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced my vaccum wuth a brand new one. The service was quick and simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job a warranty should do. Not much else to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job a warranty should do. Not much else to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad because it is the best way to repair and troubleshoot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always so helpful and always do there best for each and every product we've purchased. They never stop until they solve a problem.

    I would recommend this to a friend