Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3668 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 3,668 reviews
  • Rated 5 out of 5 stars

    Geek Squad is Protection is the only way to go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection is a great product. Best Buy stands behind the protection guarantee it covers when something goes wrong with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have extra insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the opportunity to use it yet but im hoping i dont ever Need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection! When ever I do need to use it they never give me a problem and refund or replace no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took care of us efficiently with our issues. It lived up to the service as stated in the contract.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took care of us efficiently with our issues. It lived up to the service as stated in the contract.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Worth It!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am hoping that I do not ever have to use this protection, but if so, my previous experience with Geek Squad has proven useful and valuable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need this for all your electronics!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum had kicked the bucket and was replaced easily with no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good communication and ready to help you, if they cant fix it, they will help you with the next step

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can buy this with piece of mind knowing your covered when items break. Geek squad is always very helpful and have yet to have a complaint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea to get service policy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have used Geek Squad for the other products i have purchased and they do a great job installing and fixing things too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always respectful and considerate they listen and understand your situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great! Use it pick the hairs my wife leaves on the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a faulty device ASAP. Great service and will recommend the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy Geeksquad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and bestbuy stands behind and honors their warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad. Whenever I need something fixed their always there to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3-Year Accidental Geek Squad Protection is a no brainer. I always get protection for anything over $25.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased GSP's on nearly all of my purchases from BB, and have used them on several products. Well worth the small investment for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Win

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never used geek squad and don’t ever plan to use it in the near future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just knowing that I can replace or exchange my vacume is big break! If necessary I am covered !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always worth the price to protect our purchases and specifically with this vacuum cleaner. This is the 3rd time we've had to replace the vacuum.

    I would recommend this to a friend