Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3569 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 3,569 reviews
  • Rated 4 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't really rate this yet as i haven't had to use it at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me get what I needed quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's comforting to know that if we have issues or something needs to be repaired that we have this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get the protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth getting the protection plans from Best Buy, no hassle and always helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth getting the protection plans from Best Buy, no hassle and always helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plans for anything i buy from Best Buy. I love that you can use the protection plan with out them giving you any excuses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As normal. Best Buy has one of the best geek squad services. One of the reasons I always buy from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with extra protection for your devices and appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great protection & service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to have Geek Squad protections for most electronics I purchased a Bestbuy, never had an issue when returning them if needed & applicable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I never regret Geek Squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'll never regret your purchase if you bought Geek Squad protection. Almost everything I buy is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned my 6 month old dyson vacuum. It broke - the machine started sputtering. No questions asked. They took it back and gave me a new one.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Little heater lots of heat

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little heater. I wish it had a little more fan power. Besides that works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service thisnplan is a most on merchandise good customer service

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Depends on who you talk to.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased new pricey vacuum and 3 year extended warranty. Was told at time of purchase, April 2024, that the manufacturer warranty was 3 years and then the extended was for an additional 3 years. So there would be 6 years of coverage. Today was informed by Best Buy that the extended warranty we purchased ran concurrently with the manufacturer warranty-so we only have a 3 year warranty.The gentleman at Corporate said this to which I responded why, if its covered by manufacture warranty. His reply was "You get extra things". This is NOT what we have been told each time we would buy extended coverage on big items. We are sooo done with Best Buy. Bye -bye

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Somethings speak for themselves

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great to have a piece of mind that you don't have to worry about your electronics for awhile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection plans

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best protection service.we had our product stop working after 2 and half years and the geek squad give us our money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t remember what the item is but usually I have had no problem with thing I buy there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and price where great. I would recommend it to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warrany coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best warranty plans out there for us consumers. A little pricey, but well worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geek squad plan, with any item that I want to buy from Best Buy just to be safe that if anything happen for the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with geek squad protection. They have always been so helpful and it gives me a piece of mind knowing my devise(s) are protected

    I would recommend this to a friend