Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11957 reviews
(11,957 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Very knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know they are good from previously using so I would definitely recommend
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great service. Screen had cracked. Was repaired within two days for no cost. Well worth the purchase of the plan for the value provided.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Value for the Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get the warranty service on all of my more important and larger products. Makes repairs and replacements much easier.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received excellent assistance from the squad. They were very helpful in getting the protection set up. I was impressed with the patience of the squad member. I am not the most computer savvy person.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I NEED THAT SQUAD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome to have when knowing that extra layer of help is there when item experiences a problem or even if having questions of item also.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
protecc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No matter what I do they will replace or fix the gear. Accidents happen
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonably priced for a one year warranty. Geek squad was very helpful!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best Squad Ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've never had an issue with the service. I've purchased this for each device the I buy at Best Buy.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get Geek Squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having Geek Squad protection is a good ba kup to the manufacturers warranty. It gives me peace of mind in case I need assistance with my product & having a live person to talk to, & come out if needed is great.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Thanks for the help!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you guys for this feature. Great to have, if you have any issues.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used the protection plan in the recent past. There were no issues getting the computer looked at and fixed. Everything was smooth. I’ll always get this protection on a computer purchase.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They helped me today with my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They help me with my computer and showed me what to do with it
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad has been flawless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love their service, this is why i am a loyal bestbuy client, they go out of their way to help... their computer help has gotten me out of jams numerous times...
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Dan. Thanks so much for your kind comments! We appreciate helping you out and making sure that you don't need to worry about problems. We look forward to seeing you again! If you have any questions or need help, please let us know.
Rated 5 out of 5 stars
Geek Squad laptop protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this when i purchased a laptop for my son. So far so good. Highly recommend.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection Must Have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought sons laptop in and no issues getting the appointment or trying to solve the problem. It was a good investment on my purchase.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
always get geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought one earlier and did not get Geek Squad protection. My daughter broke it and now I have a paper weight. Always get Geek Squad
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A++++
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service and very good business and takes care of customers
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad added insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had this service and when we had questions they were so helpful on the phone to help us fix any issue we might of had or did not know how to do something properly without having to go to the store
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for an awesome price. It is super fast, easy to use and the quality is excellent. I would recommend this to everyone and anyone I know.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Love my coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that BestBuy offers such great protection for all their products. They stand behind the items they sell at the store and make it simple for everyone to take care of their purchases.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
