Customer Ratings & Reviews

Provide insurance for one year, for any damage that may occur.

Having this is just security knowing if I need it it there, thankfully our products have been amazing and we haven’t had any issues. Best Buy is my go to

This will always be worth your buck in any product you want to keep safe.

this is a great service for the items always buy insurance on my items at best buy.

Amazing quality of computer and all capabilities! I would recommend this anyone buying a computer!

Great help very fast on finding a solution and very respectful and friendly

I haven’t used the Geek Squad for my brand new laptop. I have used Geek Squad previously on other electronics. Best service and very knowledgeable crew. I always will buy extra protection on my electronics.

Haven't had to use it for a second time. If you want it done right the first time call them

bought this for coverage on my granddaughters chrome book and it came in very handy when she cracked the screen....repairs were done with no additional cost in about 2 weeks

Within 30 days of purchase my college student spilled water in her backpack and fried the laptop. She took it to Best Buy and within one week Best Buy replaced the laptop with the identical product. A real lifesaver for my college freshman!

I have not had to use the Geek Squad services yet, however, from experiences of my other family members using them, they are very nice and can solve a variety of issues

I love the fact that my product is covered for a year.

Perfect to have for accidents! I feel so much better knowing I have geek squad to help in any emergencies.

Great folks and fast professional service. Very happy!

[Employee of bestbuy] GSP is great, especially the ADH plans. All accidents are covered.

My boys at the Diberville MS geek squad always do the best work. I've never had any complaints. The year package depends on the individual person. I personally got this one due to my own laptop situation.

It comes in handy in case of any unwanted problems

The agents were very professional and he helped me with the return process

What a relief knowing that if anything happens to my computer, Best Buy has my l back. Good value for what you potentially get with this service.

Geek Squad set up my new computer to run smoothly and they help me when I am in trouble with computer. Thanks to Serina, Danny and Jerry( especially Jerry's great patience).