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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11731 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 11,731 reviews
  • Rated 5 out of 5 stars

    Peace of mind for your purchases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing major has happened yet but if it happens I know who to call and see if they live up to their promise. Otherwise it's peace of mind that should go beyond your typical warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 a must have for a gaming laptop! I don’t know what I would without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven't had to use this service but great to know I have it available to me. But TBH I hope I never have to use this service, it means everything is going well so yaigh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental drop off commuter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to take in the computer I dropped for repair. Getting the accidental insurance was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm a fan of the protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I make sure that I get coverage for everything that I buy at Best Buy if there is one available and I recommend that to my friends and family

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us! I definitely do the same and just play it safe! We think it's important to cover your investments just in case something goes wrong. Please let us know if you have any questions or concerns we can help out with.

  • Rated 5 out of 5 stars

    Yes to warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty ! Best Buy makes it so much easier and A life saverrrrrrrrr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad I had this as I have had to use the plan. It was ease to work with the Geek Squad. Worth the price for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always I won’t Purchase an item without the warranty service! Never fails. The team replaced my laptop after finding that it count be repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it but feel comfortable knowing I have it just in case the laptop breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for running a business on a single laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection for a computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the computer for my son and I wanted to make sure that he a warranty in case he did something to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually dont buy extended warranties. But this was a good price and gives peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great decision to purchase the protection. laptop was damaged while traveling to NY. Was able to get it repair at no cost and saved $$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my laptop quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It actually works but it’s too expensive to activate another one year

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe then sorry , gives you peace of mind for worst case scenarios.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to be covered in case of accidents when it comes to my new Lenovo Yoga laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop ultra sleek and converts from laptop to tablet and love the touch screen function as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This had been great coverage. Had 1 problem and the geek squad worked on it. Recommend getting total protection and that has been wonderful for other electronics in our household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recomended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty for your purchase. They will respond.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SE Walker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only get the GEEK SQUAD for the protection on the device. I have never had to use it for any tech support. I don' usually get it on higher priced item, because I never have problems with them.

    I would recommend this to a friend