Customer Ratings & Reviews

I’m giving 5 stars to the Best Buy 2-Year Protection Plan because it truly gives peace of mind. In my case, just knowing that any issues with the product are covered without having to deal with the manufacturer or wait forever makes a huge difference. The claims process is clear, fast, and the customer service has always been professional and helpful.

I am so happy that I have Geek Squad protection. Every interaction that I have with the Geek Squad representatives are kind, professional and work hard to resolve my issue. I have been purchasing this protection for my merchandise because you never know if you may have an accident weeks, months or years from purchasing the item.

Happy because I did it that’s make me feel great cause if anything happened to my camera especially cause I recorded myself when I drove my motorcycle that’s make me feel like I’m in the safe line cause if anything happened to the camera I can to get full replacement and Laura benefit Recommended for you guys. It’s value more than what you think. Best than I did ever

Was able to get my item replaced excellent service!!

Great coverage for the money. Protection that is needed for value items

The product device was in good condition. It was delivered in a couple days to my house. Everything was perfect.

worth the extra piece of mind! i add protectoin to all my devices ive used it and it helps protect your purchase. works great best buy takes care of you

Gift for my grandson. He is becoming a video person. So this is for his future.

I always protect my devices and have never regretted it. Geek Squad Accidental has saved me TONS of money. Thanks Best Buy.

Geek Squad is a mixed bag. They're convenient for quick fixes and basic tech support, especially if you've already bought your device at Best Buy. Their technicians vary in skill, so you might get lucky and find someone truly helpful, or you might end up frustrated. Prices can be high, and sometimes it feels like they push unnecessary services. If you're comfortable troubleshooting yourself, you might find cheaper solutions elsewhere. But for that "I need help now" feeling, Geek Squad can be a lifesaver.

Its great to have at low cost you just never know what can happen

glad i never had to use it. geeksquad does indeed geek

Good camara is special ander water good clarity y color

Insurance is a good thing for expensive things!!!!

Their expertise is second to none! I highly recommend!!

Great warranty, gives me peace of mind when playing airsoft with my Osmo camera knowing that if anything happens its protected by Geek Squad

Always a good idea to buy this. I haven't needed it often but when I have, I've been grateful that I bought it.

Great for your peace of mind when owning expensive pieces of equipment. Not too expensive and worth every penny. Thanks geek squad!

Better safe than sorry! I’m glad I purchased this protection plan. You never know when the unexpected happens and you need the assistance.

Always a good idea. I haven't needed to use it often but when I have, I've been very grateful to have it