Customer Ratings & Reviews

Agent relaced messed up dvd players with new set. The third set finally worked ok

Like with many of purchases I buy I always have to buy it because I like knowing I’m protecting in case of a malfunction or early use of the product goes out Or defective item is possible have a peace of mind

This protection plan offers so much that it really seems like you have nothing to lose. The item I got the plan for was for my mother, and let me tell you, with that item in her hands, this plan WILL come in handy!

I hear people say these types of products aren't worth it. Let me just say everytime I buy electronics, it lets me get my item fixed. Im not rough on my stuff, things aren't made like they used to be. Best Buy stands behind their warranties and I am always happy.

Geek squad are really awesome and would help out with anything in electronics department

I've had mixed luck with protection plans. I had two car DVD players. One they honored the protection plan for and one they did not. still worth it i guess

I always buy protection plans! They have payed off for me several times!

Best Buy's coverage is hassle-free and super fast when it comes to exchanging anything out. You don't even need to bring in a receipt or anything...it's all stored in their computers. Awesome

I always purchase the protection plan for any kid related purchases and best buy lives up to their promises

I always purchase the extended warranty on products that have a high cost value. You never know what can happen, so it’s always better to be prepared than not!

I will not purchase any electronics from Best Buy without there protection plan. Geek Squad members are very helpful and I always have a working product when they are done with fixing my electronics no matter what is wrong with them.

I bought a dvd and warranty. My son dropped the DVD player an cracked the screen. Brought it to Best Buy geek squad and it was replaced for free with warranty

Always shop our electronics at Best Buy and we always get the warranty. Easy to exchange for a new one if any problems and no questions asked. Thanks Best Buy

This plan really helps out especially with this Covid 19 still there. Without it it would be hard to exchange or return it after 30 days.

is why I usually buy the protection. I am also a dummy with tech, Geek Squad is always happy to help even with small questions! I also get the accidental due to toddlers around my devices. Again, you never know.

I've had to use this warranty in the past for the device I previously had and it's a no-hassle warranty. Best Buy just told us to go grab another one and they swapped it out with a new device.

I need to have the coverage, because I use the dvd player so much that it dies just within the 3 year warranty plan. so then I get a new one.

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

Always good to have protection because you never know when something my break and when it does you can just go in there and they will help you