3-Year Accidental Geek Squad Protection
User rating, 4.7 out of 5 stars with 233 reviews.
4.7(233 Reviews)- 3 Answered Questions
4 payments starting at
$18.75
with
Deals on related items:
Description
Features
We provide annual maintenance for your product.
Bring your portable DVD player to a Best Buy store once a year and we'll clean it, check functionality and take care of any alignment issues.
If you accidentally damage your product while handling it, we'll take care of it.
Choose the optional Accidental Damage from Handling coverage and you'll be protected from unintentional damage while handling your portable DVD player.
If there's a failure from normal wear and tear, we'll repair it.
This could be a problem with an internal part or speaker, or how the product was manufactured. It could also be caused by dust, internal heat or humidity.
If your portable DVD player won’t turn on because of a power surge, we'll fix it.
If there's a power surge or fluctuation that damages your product, we'll make things right. This includes a surge caused by a lightning strike.
If your battery won't hold a charge, we'll replace it.
Get a one-time replacement for your original rechargeable battery if it fails to hold a charge.
If your screen has bad pixels or a shadow image, we'll correct it.
If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your picture looking like new.
You'll never pay for parts and labor.
We take care of 100% of the costs of parts and labor for covered repairs, with no hidden fees.
You can transfer your Geek Squad Protection.
When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
When something goes wrong, we're always here to help.
Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.
These are the latest benefits that apply to new purchases. Refer to the terms and conditions from your date of purchase for a complete description of coverage and exclusions.
AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this plan.
General
- Product Name3-Year Accidental Geek Squad Protection
- BrandGeek Squad®
Other
- Plan TypeGSP
- UPC400099868268
Customer reviews
Rating 4.7 out of 5 stars with 233 reviews
(233 customer reviews)to a friend
Rated 5 out of 5 stars
A must for kiddos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase the protection plan for any kid related purchases and best buy lives up to their promises
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend- Pros mentioned:Price, Staff, Value
Rated 5 out of 5 stars
Geeks Bodyguard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Geek Squad and their protection plans. Great value for the money!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend Rated 1 out of 5 stars
Protection Plan Doesn't Protect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We're a college who purchased a TV online and was sent a TV. This TV came with a crack and when we mounted the TV and turned it on, the crack became apparent. We purchased a 2-year Geek Squad protection plan, and when we had someone come out to look at the TV, they said it wasn't repairable or replaceable. After 4 customer service representative transfers, I was told the same thing. I would like to say the last representative at least told us that we could go to the store to get a refund on the "Protection Plan." We won't buy from Best Buy again, we can't afford to not receive what we pay for. I wish them the best of luck in turning around this policy.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Comes in handy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our Nespresso machine started leaking after one year of use. Took it Besy Buy, told them what happened, they looked it over and said "okay, go pick out another one". I went to the counter, they scanned it and I'm done. New Nepresso machine, home. Boom
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Not the greatest, but works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to use on a road trip for my kids. We have a vehicle with second and third row seating. I didn’t know until I opened them and tried to use them in the car, that there is no battery for them, and they both have to be plugged in to be used, but the package only comes with one vehicle power adapter, that is a Y cord to plug both in together. That’s fine if I wanted them in the same row of seats, but I wanted one in the second row and one in the third row. In order to do that, I either have to have cords roped all through my van, or buy a second power adapter (it comes with a home outlet power cord, but my van doesn’t have one, so I need either a power inverter or a second vehicle power cord for my vehicle). You do have to unstrap the Velcro in order to change out the dvd, but that wasn’t too much of a hassle, we just swapped dvds when we stopped or had one of our older kids do it for the younger kids. Overall, it gets the job done.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Maybe insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this just in case for my headset, I was going to take my Bose to the gym and wanted a warranty just in case. unfortunately my headset is not good for running, but sound great for other things. so I have the protection just in case for at home accidents.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always come in handy when you need it never know what will happen to your toys.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Can never go wrong with accidental coverage!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase the extended warranty on products that have a high cost value. You never know what can happen, so it’s always better to be prepared than not!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend
What experts are saying
Q: QuestionHow can I get a paper copy of my 2 year Accidental Geek Squad Protection plan please? I don't have a printer, and the portable dvd player is a Christmas present for my grandson.
Asked by Anonymous.
- A:Answer If you have a Best Buy Rewards card, they should have all your receipts on file. Otherwise, if something happens to his DVD player, he can just take it to any Best Buy and they will scan the bar code and your information with the protection plan will show up on their computers.
Answered by Anonymous
Q: QuestionI have a 65in LG Nano TV . And I was told that you guys have a accidental insurance on TVs. Is that true
Asked by Terry.
This question was asked about the related product: 1-Year Accidental Geek Squad Protection
- A:Answer Hi Terry. Thanks for reaching out about this! Currently, the Geek Squad Protection that covers TVs does not include accidental damage. The full terms and conditions for your specific plan can be reviewed any time at www.geeksquad.com/termsconditions. If you have any further questions, please let us know!
Answered by GeekSquadSupport
Q: QuestionWhat does this warranty cover? Will it cover damaged caused by a child?
Asked by Anonymous.
This question was asked about the related product: 1-Year Accidental Geek Squad Protection
- A:Answer My understanding is that yes... if your child accidentally drops something and it breaks, it would be covered. I've always had an easy time with Geek Squad honoring the protection plans I've bought when I've needed them!
Answered by MomOf3