Customer Ratings & Reviews

Excellent Nice tv Picture quality excellent . Recommended

Don't know yet. If tcl doesn't warranty my tv we will see what Geek squad does. Geek squad doesn't kick in until tcl's non existent warranty ends.

Provided great coverage for my product. Very easy customer service very reliable would use them again.

Got the warranty in case it breaks haven’t had to use it yet

I purchased something and needed to return it, turned out I exchanged it for something else and the Geek Squad helped me figure out how to use it. They are always so helpful and knowledgeable!

It is very important to get these plans. Anything can happen to your products.

Haven't needed it yet, but I am glad it's there should I ever have a problem.

Great price for amount of time of service I'm getting it for.

I usually don't buy extended warranties unless the product cost me some real cash and I plan on keeping it a while. I bought it for a big TV back when they were still pretty expensive and it definitely paid off. So make your own decision but I think it's worth it if the product cost enough and you plan on keeping it

I bought this protection only because it was not so expensive and figured why not. Manufacturers don't make things to last like they use to so I figure i protect myself just in case.

Ive had Geek Squad before and it was great . Its the one thing that you can ge from Best Buy that you actually never want to use

Promotes peace of mind regarding burn-in. (I was assured by customer service that burn-in was covered when I purchased my previous plan). I never had to use it with my 8 series LG OLED and I'm confident I won't have to with this panel.

This TV was not the one I came in the store for but ended up being a great buy! They store ran out of the product I was looking for right at Christmas time. Clerk found a comparable model for me within my price range. I was a little hesitant due to volume in the store did not seem very loud. Got it home it is wonderful.

Protect everything as long as you can...technology is always messing up.

So far have been happy with Geek Squad. They seem to be very helpful for someone like me who is not up on electronics. I depend on them to fix and solve problems when needed.

The Geek Squad has done several great installations for our family. I.e. 5.1 Surround Sound System, large screen televisions etc.

Geek Squad is always a good decision because if anything goes wrong you can get it fixed with no extra out of pocket expenses. I have been purchasing Geek Squad for years and I would say Buy it you won't be sorry for the extra protection you get.

I am technologically illiterate and I have to go to the Geek Squad many times to ask what they probably feel are stupid questions. They are always polite and help me with my problems. I go to the Gravios Bluffs store in St. Louis and they usually fix my problem right in front of me while I wait.

I was happy to see that my "open box" item (which was a Samsung 40" LED tcv) was eligible for best buy protection and was decently priced as well. So now I have that added level of comfort in knowing that if anything goes wrong with my TV Best Buy will fix or replace it... its always worth it especially when purchasing an open box item

Meets budget. Picture is crisp, clear, easy set up for install. Great sound system, level and sound. New face for roku! Give it a try! No regrets!! Thanks vicky