Customer Ratings & Reviews

try to always get a geek squad protection. have had it before always worked great for me.

Always get insurance for tvs. It can last forever or die anytime!

Geek squad made sure that my situation was handled with the utmost best service possible.

As with other protection plans we have been satisfied with the assistance and helpfulness that they have always provided when we had an issue. We would always recommend purchasing a service plan.

The best way to protect my investment is with the warranty. I really have found the Best Buy warranty to be a benefit for all my purchases. Although they are not cheap, they do come in handy at repair time and every tech I have encountered has been great and knowledgeable.

Customer service was great with Geek Squad. The customer service representative was very knowledgeable and helpful. I was waiting on in a timely manner.

Agents assisted with insurance purchase explained the exchange policy and what is covered

AMAZING CUSTOMER SERVICE, REALLY GIVES A SENSE OF PEACE OF MIND WHEN PURCHASING EXPENSIVE ITEMS. Very convenient and a must have. Would recommend for large electronic purchases. An easy buy.

Good service easy going people quick to respond gave me the info I needed

Very good service to have if you have any issue with the TV they come and fix it or if the panel needs to replace they will replace the panel if you have burning they will fix it I love that

To know that i have the peace of mind if anything happens to my TV that it will be fixed or replaced is pretty amazing. The cost of the 2 year warranty wasnt bad at all. And to also know that all i have to do to take care of it is take it to my local best buy is even better.

Great service, quick response when TV went down, Had replacement within a week!!

The cost factor and piece of mind you get when buying 5-Year Standard Geek Squad Protection should be a no brainer in this just throw it out world.

The techs who mounted the equipment very efficiently and knowledgeable. Called the night before to confirm appointment and were very timely. Observed Covid-19 protocols.

Did great. Had a plan on our previous television and it went out after two years. It couldn’t be fixed so it was replaced by a newer television practically for free so we did another replacement plan.

Love the geek squad protection, any time I have an issue which is rare they are on top of things to resolve our problems. We have had geek squad protection on everything we have bought.

The extended warranty covers any damages. Seen a lot of tvs die out. Nice safety measure for the price.

Almost smart to go with Geek Squad. Because you never know what can happen.

Always good to have a professional place to turn when help is needed. Have not had an occasion to use it yet but the confidence of knowing they are there is comforting.

I have used thi service and they are very professional at what they do