Customer Ratings & Reviews

Geek Squad protection is the way to go. Just to give u a piece of mind just in case ur product starts To malfunction. Protect your investment if your spending a significant amount of money.

They mounted and set up my TV and my remotes, great service.

Good service to have they are very knowledgeable people

Purchased this to cover any potential problems with my product. I've had to use it before, and the process was very easy, which is why I continue to get the coverage with other products I buy.

I bought this protection because I thought it was a great deal. With the advice of the salesperson it’s better to have than not have just in case I don’t understand something. These days nobody wants to take the time to read

Usually don't buy warranties but like the fact they will fix or replace. Hopefully won't have to use it.

I bought the 2 year protection, I don't think I'll need it though! Good to have

I highly recommend purchasing the in-store warranty because 1: it's longer by 1 year than the manufacturer's warranty and 2: it saves you the hassle of sending it out to the manufacturer. Just take it into the store and they'll replace it.

I had not use any of this protection but it’s good to has any protection to any of my staff

I have yet to utilize this service but it feels good to know that my OLED tv will last longer due to them

Not much to say besides this is the best plan / program you could have. If you ever have a problem the Best Buy people are there to save the day. Like Batman

Bought it because it would be cheaper to purchase than buying another new tv if this one has a problem.

Glad I have this service for my LG TV. Hopefully, I won't have to use the service but the peace of mind is worth it it for sure.

So glad we haven't had to use this service but comforting that Geek Squad Service is available to us if we do.

I always purchase the extended warranty from Best Buy, it’s the best piece of mind you can have and protection on any item purchased from Best Buy.

Love the fact that Best Buy offers extended warranties!! This give my family and I peace to mind to know should something go wrong, Geek Swuad would be there to handle the situation!

No worries for the next 5 years since my 75n Sony is covered. I had it set up and calibrated by the geek squad. Extra sweet since I added a Sony sound bar and satellite speakers.

Is great to have piece of mind if something goes wrong.

The Geek Squad is the best guarantee of ongoing top flight service. I can call up and get advice whenever I need it, and from an expert that always has the right answers.

Protection prices went up, but I was locked in at the old price. I have never had to use the protection plan so I can't make a fair assessment.