Customer Ratings & Reviews

I totally love having the protection on all of my devices. They make it so easy.

I would recommend it as watch for kids are always in danger. As I bought two watches in one of them I used this service and it was perfect.

Geek Squad is very helpful and warranties are good.

The Geek Squad protection gives me the peace of mind for the next five years. I am certain if there is an issue with my new Samsung TV that Best Buy with take care of it.

The agents mounted my TVs and connected it all together. They were very polite and professional. And they did a superb job.

You dont have to be a geek to get protection. I purchased this in the past and did not hesitate to purchase it now. DONT take home your electronics without the GEEK SQUAD protection! You never know when you will need it...

Tv will not work with the remote I have called talked to geek squad service and ask if they could come back and make this tv turn on , it turns off but not on ! How can I answer the next question would you recommend this geek squad service to a friend?

A truly worthwhile purchase. I get it all the time since I had to use it on a tv that quit.

The team were very knowledgeable and helpful when I needed help with my MacBook

The tv that was installed in my room works great and geek squad is amazing

This was an incredibly inexpensive large screen tv, with a much better picture and sound than my plasma screen which cost 3 times as much! Now I wish I had this in the tv room instead of the bedroom - I'd watch it all the time! Excellent value.

I purchase GS Protection when it is available. The service has helped me ... Saved me many times. The service is a phone call or store visit away.

Nice piece of mind for a big purchase. I'm not one to love warranties, but in certain situations it is well worth it.

Totally worth it. My cat broke my last tv so this is a no brainer for me

Have never needed to use it. BUT... It's better to Have one and not need it, than to Not have one when you do need it. Always opt for a good warranty or service product

Best Buy product protection is the best! You get service locally if you need it ... unlike a warranty I had for another TV that I bought elsewhere and for which I actually had to pay something like $35 to ship away to get it replaced

The cashiers was very Helpful and Courteous. The team member was Very Polite and Helpful when assisting me in loading the purchase to mr vehicle.

What I do not like about the warranty is that once you use it, you no longer have the warranty in effect. For example, I bought a 3 year warranty on a microwave. It died in 18 months. That's it! Warranty over. I paid for 3 years for the remaining 18 months was non transferable.

I would not purchase any electronic device without the Geek Squad coverage they are always professional and if they can not fix it they replace it you cant beat that service.

Never had to use it but glad I have it, ease of mind just in case something goes wrong. Suggested for OLED and appliances that use water.