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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30422 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 458 Showing 9,141-9,160 of 30,422 reviews
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased. Have not used the services yet so I can't say anything at this time. I've heard go reviews. Keeping my fingers crossed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel better having Geek Quad protection, especially after having previous problems; didn't require installation this time, but question answered quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is peace of mind on my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Geek squad extended warranty on our last television and because we had it and the tv failed we got credit for a new one. That is why we bought it on this new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service with well trained Geek squad staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the extended warranty for any product of value. I always purchase extended warranties through best buy and never had an issue yet. Anything best buy couldn't fix or handle they just offered me a new replacement of similar or more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv had a black dot and geek squad replaced my television with a better version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this with everything from Best Buy. Great support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i think a great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Especially with kids and todays merchandise. I believe things are not built to last so an issue is sure to come up. Also, kids throwing things around can easily hit the tv and break it. This covers that and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed me how to install at the store bc I was impatient and wanted my tv lol. Great guys, extremely knowledgeable. Thank you guys. Ps, I have 19 holes in my wall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unused at this point but product is new. I purchased this due to the cost of the OLED TV and possible future repair issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have any trouble with the insurance plans.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Nice tv, good price. Hdmi arc is needed to use surround sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    go figure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unable to use this service direct hits from a ball not covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad showed up on time and finished up the job in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever had a tv break just after the warranty ran out you will realize how nice it is to have the additional protection offered with the Geek Squad Protection. I hope to never use it but it is nice to have it there if I need id.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we can call them anytime fast responding to service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i never need the protection but we will see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel great knowing I have protection for my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and left my home cleaner than it was to start. Very professional and extremely happy with the result’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it every time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth it. Geek squad protection plans and replacement plans are the best you can buy. I prefer going to best buy for all my electronics needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my fire Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek team helped me by installing and connecting all my devices and very quickly

    I would recommend this to a friend