Customer Ratings & Reviews

Geek squad is very professional about broken or damaged items when you have protection on them. Anything can go wrong, and typically it’s not even your fault! Sometimes life just happens and bam, you lose $400 because you didn’t pay the extra $20 for protection. Don’t be that guy.

Always a great squad and always on point with every bit of tech i have ever had issues with or just had insured in general couldn’t ask for better geeks

I have always like geek squad not just in this review but it everything I buy.

When it comes to buying TV's and major appliances I think its smart to buy the extended warranty!

Haven't had tyo use this but sure it will pay for itself if needed.

I am confident in the Geek Squad to meet my service needs. They have always been there to quickly solve my problems.

I haven't had to use the repair service, but I like having a little extra insurance while my TV is "new". In the past I had to have a TV replaced and was able to do so with this service. Highly recommend.

Wouldn’t buy a TV without it! I really like the fact that Best Buy associates the plan with my account so I don’t need to keep receipts for 5 years.

Haven’t had to use it but happy to have it if I do.

Have not needed to use this yet. Hope I don't ever need it but have it because I had another $1200 TV that lasted about a year and seven months before it stopped working and no extended warranty.

I made the mistake last time I bought a TV and I didn't get the protection Hopefully if something goes wrong with this TV I will have the protection I need

Always have your products covered better to have it and not need it than to need it and not have it.

Always have your products covered better to have it and not need it than to need it and not have it.

Always have your products covered better to have it and not need it than to need it and not have it.

The agents were very helpful in setting up and connecting my huge and big TV.

Extended warranty for the TV from Best Buy price..

My tv issue was resolved quickly and diligently. When they came to repair it they identified the issue quickly and took the steps to take care of it for me.

Never had to use it but I got to have it. Good just to have

I bought the Geek Squad service plan for my new Insignia 55" 4K Roku TV. Modern electronics don't seem to last as long as they used to (the TV that this one replaced was a Panasonic 32" that served me well for 15 years). Hope I won't have to use it, but I thought it was reasonable insurance.

The Geek Squad Protection Program is perfect for my individual & small business needs. I can get the help I need quickly either in store or remotely on-line.