Customer Ratings & Reviews

Do not buy Geek protection as it is usless: they will keep your item for as long as they want without replacement

excellent attention, they explain in detail everything you should and how you need to use it

Very responsive to all my technical needs and issues.

Havent had to use this yet so I cant say but its cheap insurance and hope I dont have to use

I bought this protection plan for my TV and had to have the service come out to my house the best decision I ever made always protect your electronics

Nice warranty but haven’t had to use yet on our spare camper tv

Amazing - feel safe and happy that my purchase is secure

Geek Squad was knowledgeable, helpful, and fast. Very happy.

Always get protection on televisions! You never know what could go wrong to it. Yeah, they do come with manufacturer warranty but the Best Buy protection goes above and beyond.. if you want to be covered get the plan!

A 5 year warranty is essential for tv models above $400. 1 or 2 problems, it will pay for itself. Don't have to mail it to the company, just take it to the closest Best Buy or have them work on it at your home, for large screen models. Wish they would refund half the cost of the warranty if there were no problems.

Easy set right out of the box. Already have a Roku account so most everything transferred over.

The item was just as described no problems will definitely ourchase another

Geek squad always has great service...always purchase the service.

Do not buy this service or at best buy, period. When you try to return your TV that had a display failure 30 days after purchase, they will send you home woth the non-functioning TV and tell you to call a 1800 # that is unable to schedule your "service" in the next 2 weeks. But you cant return it... good thing i paid for the exended warranty. You can only return a product to the store for 15 days after purchase. They would rather pay a Geek Squad to drive 1 hour plus roynd trip to try and repair a $250 tv rather than exchange it in store and send the tv(still under manufacturers warranty) to repair. Worst customer service I've had from any business in at least a decade. If i could give no starsor a negative star review I would.

Now days you have to protect your investment and with this plan I have a piece of mind if something goes wrong with the product

Ibhad bought this tv since November of 2022 and its a great tv to have.

Must get the 5 year protection plan. You spend that much money on a TV. It's worth the extra money. I got it just to be safe. But LG is a great TV. I don't think I will have to use it.. AND I LOVE The Remote !!

The Protection for my television was the best decision I made with my purchase!

very good, I love it..............................

Although I have not had to use the warranty. Making it a must have when purchasing my electronic equipment. Per the warranty they will repair when needed.